Point-to-Point Integration Between System Center Operations Manager 2007 and BMC Remedy

Applies To: Opalis 6.2.2

This section describes the system prerequisites, how to perform a point-to-point integration between System Center Operations Manager 2007 and BMC Remedy Service Management System by using Opalis Integration Server, how to create a point-to-point integration workflow, how to create a ticket, and how to test the workflow.

In This Section

• System Prerequisites
  Describes the system prerequisites for a point-to-point integration.

• How to Configure Integration
  Describes how to configure the Opalis Management Server with connections to BMC Remedy IT Service Management System 7 and Microsoft System Center Operations Manager 2007.

• How to Create a Point-to-Point Integration Workflow
  Describes how to create a point-to-point integration workflow.

• How to Create a Ticket
  Describes how to create a ticket.

• How to Test the Workflow
  Describes how to test a workflow.