Prepare for Service Manager SP1 Disaster Recovery

Applies To: System Center Service Manager 2010 SP1

This section describes the steps you must take before problems occur. The steps you take to recover from a disaster are predicated on having completed the steps outlined here. In general, preparing your Service Manager environment for disaster recovery involves the following:

1. Deploying Service Manager 2010 SP1 with management servers and databases on separate computers.

2. Backing up the encryption keys on the management servers and Self-Service Portal.

3. Backing up the SQL databases.

4. Backing up your unsealed management packs.

In This Section

• Deployment Strategy for Service Manager 2010 SP1
  Describes the deployment strategy you must use to prepare for disaster recovery.

• Backing Up Service Manager 2010 SP1 Management Servers
  Describes the steps you can take to back up Service Manager management servers.

• Backing Up Service Manager 2010 SP1 Databases
  Describes the steps you can take to back up Service Manager databases.

• Backing Up Unsealed Management Packs in Service Manager 2010 SP1
  Describes the steps you can take to back up unsealed management packs.

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