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Online marketplace (form) [AX 2012]

Updated: February 17, 2014

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2

Click Retail > Common > Retail channels > Online marketplaces. On the Online marketplaces list page, on the Action Pane, on the Channel tab, in the New group, click Online marketplace to create a new online marketplace. To modify an existing online marketplace, double-click the online marketplace in the list.

Use this form to set up online marketplaces. You can create several online marketplaces to sell your products on public online marketplaces, such as eBay.

The following tables provide descriptions for the controls in this form.




View and edit information about the selected online marketplace.

Set up

Specify configuration settings for the selected online marketplace.




Specify parameters that apply to the whole online marketplace, such as the default customer and email templates for communicating with customers.


View information about the Commerce Services for Microsoft Dynamics ERP account for the online marketplace.



Online marketplace

Create a new online marketplace.

View assortments

View the assortments that are assigned to the online marketplace.

View assortment products

View all the products in all the assortments that are assigned to the online marketplace.

Refresh (F5)

Update the information about the online marketplace.

Export to Microsoft Excel (CTRL+T)

Export information about the online marketplace to Microsoft Excel.


View any attachments about the online marketplace.


Link the online marketplace in Microsoft Dynamics AX with Commerce Services.

Work shift list

Edit the Commerce Services account for the online marketplace.

Payment method to store

Disconnect the online marketplace in Microsoft Dynamics AX from Commerce Services.

Synchronize link status

Set up a recurrence schedule and alerts for synchronizing products in Microsoft Dynamics AX with the online marketplace.




Enter the name of the online marketplace. This field is required.

Operating unit number

The operating unit number of the online marketplace.

Search name

When the online marketplace name is created, it is copied to the Search name field. However, you can change the search name.

Because search names are indexed, but online marketplace names are not indexed, searching by search names is faster than searching by item names.

Customer template

Select the default customer for the online marketplace. This customer is used if a specific customer is not added to a transaction.

Sales origin

The method that is used for customer orders that are sent from the online marketplace to Microsoft Dynamics AX, such as email or fax.

Catalog name

Enter a name for the catalog of products to sell online.

Email notification profile

Select the profile that contains the email message templates to communicate with customers at different points in the sales process for the online marketplace.


The status of the Commerce Services account for the online marketplace.

Modified date and time

The last date and time that the Commerce Services account was modified.


The name of the Commerce Services account for the online marketplace.

Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).
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