Troubleshooting Outlook.Protocol Health Set

Applies to: Exchange Server 2013

Thanks for clicking the link that brought you to this page. Although we don't currently have troubleshooting guidance for this health set, your attempt to locate content helps us prioritize the Exchange 2013 Management Pack troubleshooting guidance articles. Here are some recommended actions that may help you troubleshoot this health set:

  • Review the Application log and System log on your computers running Exchange 2013 for events related to this feature.

  • Search the Microsoft Knowledge Base. For example, search the Knowledge Base for this health set. If you find error events in the Event log, search for the Event Source and Event ID associated with this health set.

  • View the content available from the Exchange Server Forums. You can also post a question on the forum.

  • View the content available from the Exchange Community.

  • If you still can't resolve the issue, contact Microsoft Customer Service and Support. To contact support, go to Support for business and select Servers > Exchange Server.