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Microsoft Dynamics CRM

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Microsoft Dynamics CRM (Customer Relationship Management) is a Microsoft solution that uses Microsoft .NET-connected technologies to automate day-to-day tasks for sales, customer service, field service, call center, and marketing professionals. Use these pages as a resource to help implement Microsoft Dynamics CRM in your enterprise.

Resources for IT Professionals

Microsoft Dynamics CRM 4.0
Microsoft Dynamics CRM 3.0
Microsoft CRM 1.2