Monitoring the status of Forefront UAG services
Updated: February 15, 2013
Applies To: Unified Access Gateway
On a daily basis, you should check the status of services on your Forefront Unified Access Gateway (UAG) servers to confirm that the required services show “Started”; especially the services that are configured to start automatically when the computer is started.
Note
When a Forefront UAG array is configured, you should check services for each array member.
Forefront UAG administrators should monitor the following services as follows:
Monitoring Forefront Threat Management Gateway services
Monitoring Forefront UAG services
Checking the status of Forefront UAG services
Monitoring Forefront Threat Management Gateway services
The following table describes the Forefront Threat Management Gateway (TMG) services that require monitoring.
Forefront Threat Management Gateway services
| Service name | Display name | Description |
|---|---|---|
isactrl |
Microsoft Forefront TMG Control |
Controls Forefront Threat Management Gateway services. |
fwsrv |
Microsoft Forefront TMG Firewall |
Provides Forefront TMG internet access protection services. |
isasche |
Microsoft Forefront TMG Job Scheduler |
Runs Forefront Threat Management Gateway jobs according to specified job schedules. |
isaManagedCtrl |
Microsoft Forefront TMG Managed Control |
Controls Forefront Threat Management Gateway managed services. |
ISASTG |
Microsoft Forefront TMG Storage |
Provides Forefront Threat Management Gateway configuration storage. |
To monitor Forefront TMG services
On the taskbar, click Start, click All Programs, click Microsoft Forefront TMG, and then click Forefront TMG Management.
Click the Monitoring node, and then click the Services tab. The services should display a status of Running.
Monitoring Forefront UAG services
The following table describes the Forefront UAG services that require monitoring.
Forefront UAG services
| Service name | Display name | Description |
|---|---|---|
ConfigMgrCom |
Microsoft Forefront UAG Configuration Manager |
Manages the Forefront UAG configuration. |
ShareAccess |
Microsoft Forefront UAG File Sharing |
Provides remote access to internal file structures. |
whlerrsrv |
Microsoft Forefront UAG Log Server |
Collects log messages and performs automatic cleanup of log files. |
MonitorMgrCom |
Microsoft Forefront UAG Monitoring Manager |
Collects monitoring information and forwards it to the Web Monitor. |
uagqessvc |
Microsoft Forefront UAG Quarantine Enforcement Server |
Evaluates endpoint settings against NAP servers. |
SessionMgrCom |
Microsoft Forefront UAG Session Manager |
Manages data from endpoint sessions. |
UserMgrCom |
Microsoft Forefront UAG User Manager |
Authenticates user and provides user information. |
Checking the status of Forefront UAG services
Use one of the following methods to monitor the status of Forefront UAG services:
Open the Services MMC snap-in to view the status of all services running on a Forefront UAG server. From a command prompt, run services.msc to open the Services snap-in.
On the taskbar, click Start, click Administrative tools, and then click Services.
If Microsoft System Center Operations Manager 2007 is deployed, you can use the Forefront UAG management pack (version 4.0.1095.0) to monitor services on the Forefront UAG servers. The Forefront UAG management pack monitors the following services by default:
ConfigMgrCom
MonitorMgrCom
UserMgrCom
SessionMgrCom
iphlpsvc
DnsAlgSrv
For more information about System Center Operations Manager 2007, see Using System Center Operations Manager (SCOM)
For more information about the Forefront UAG management pack (version 4.0.1095.0), see Using System Center Operations Manager (SCOM).