MSExchangeMailSubmission 1004
Letztes Änderungsdatum des Themas: 2011-03-19
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Details
Product Name |
Exchange |
Product Version |
14.0 |
Event ID |
1004 |
Category |
MSExchangeMailSubmission |
Symbolic Name |
MailSubmissionServicePerfCountersLoadFailure |
Message Text |
Unable to load the Microsoft Exchange Mail Submission service performance counters: %1 |
Explanation
This Error event indicates that the specified performance counters for the Microsoft Exchange Mail Submission service could not load.
This error may be caused by one or more of the following conditions:
- One or more performance counters for the Microsoft Exchange Mail Submission service are enabled. However, the Microsoft Exchange Mail Submission service is stopped or not responding.
- The registry key that controls the specified performance counters is missing, is corrupted, or has insufficient permissions assigned to it.
The Microsoft Exchange Mail Submission service performance counters are located in the following registry subkey: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchangeMailSubmission\Performance
By default, the following permissions are assigned to this registry subkey:- Administrator: Full Control
- Administrators: Full Control
- Authenticated Users: Read
- Creator Owner: Full Control
- Domain Admins: Full Control
- Enterprise Admins: Full Control
- Exchange Organization Administrators: Full Control
- System: Full Control
- The server's Computer Account: Read
- Exchange Servers: Read
- Exchange View-Only Administrators: Read
- Server Operators: Special permissions: All permissions except: Full Control, Create Link, Write DAC or Write Owner.
User Action
To resolve this error, use one or more of the following methods:
- Restart the Microsoft Exchange Mail Submission service.
- Unload and reload the Microsoft Exchange Mail Submission service performance counters. To do this, follow these steps:
- At a command prompt on the Hub Transport server, run the following command:
Unlodctr MSExchangeMailSubmission
The successful completion of this step should generate the following Application event log entry:
Source: LoadPerf
Event ID: 1001
Description: Performance counters for the MSExchangeMailSubmission (Microsoft Exchange Mail Submission) service were removed successfully. The Record Data contains the new values that are assigned to the system Last Counter and Last Help registry entries. - Run the following command:
Lodctr "C:\Program Files\Microsoft\Exchange Server\Setup\Perf\MailSubmissionSvcPerfCounters.ini"
The successful completion of this step should generate the following Application event log entry:
Source: LoadPerf
Event ID: 1000
Description: Performance counters for the MSExchangeMailSubmission (Microsoft Exchange Mail Submission) service were loaded successfully. The Record Data contains the new index values assigned to this service. - Restart the server to put the changes into effect.
- At a command prompt on the Hub Transport server, run the following command:
- Verify that the registry key for the Microsoft Exchange Mail Submission service performance counters exists and has the correct permissions assigned to it.
For More Information
Wenn dies nicht bereits der Fall ist, sollten Sie die Exchange-Tools ausführen, die für die Analyse und Problembehandlung der Exchange-Umgebung erstellt wurden. Mit diesen Tools kann sichergestellt werden, dass Ihre Konfiguration die bewährten Methoden von Microsoft einhält. Sie tragen zudem zur Identifikation und zur Lösung von Leistungsproblemen bei, und können die Nachrichtenübermittlung verbessern. Sie können diese Tools über den Knoten Toolbox in der Exchange-Verwaltungskonsole ausführen. Weitere Informationen zu diesen Tools finden Sie unter Verwalten von Tools in der Toolbox.