MSExchange Store Driver 1004

 

Letztes Änderungsdatum des Themas: 2011-03-19

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Details

Product Name

Exchange

Product Version

14.0

Event ID

1004

Category

MSExchangeStoreDriver

Symbolic Name

StoreDriverPerfCountersLoadFailure

Message Text

Unable to load the store driver performance counters: %1

Explanation

This Error event indicates that the specified performance counters for the Microsoft Exchange Store Driver were unable to load.

This error may occur if the registry key that controls the specified performance counters is missing, is corrupted, or has insufficient permissions assigned to it.

The Microsoft Exchange Mail Submission service performance counters are located at:

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchange Store Driver\Performance

By default, the following permissions are assigned to this registry key:

  • Administrator: Full Control
  • Administrators: Full Control
  • Authenticated Users: Read
  • Creator Owner: Full Control
  • Domain Admins: Full Control
  • Enterprise Admins: Full Control
  • Exchange Organization Administrators: Full Control
  • System: Full Control
  • The server's Computer Account: Read
  • Exchange Servers: Read
  • Exchange View-Only Administrators: Read
  • Server Operators: Special permissions: All permissions except: Full Control, Create Link, Write DAC or Write Owner.

User Action

To resolve this error, do one or more of the following:

  • Restart the Microsoft Exchange Transport Service.
  • Unload and reload the Microsoft Exchange Store Driver performance counters. To do this, follow these steps:
    1. At a command prompt on the Hub Transport server, run the following command:
      Unlodctr "MSExchange Store Driver"
      The successful completion of this step should generate the following Application event log entry:
      Source: LoadPerf
      Event ID: 1001
      Description: Performance counters for the MSExchange Store Driver (MSExchange Store Driver) service were removed successfully. The Record Data contains the new values assigned of the system Last Counter and Last Help registry entries.
    2. Run the following command:
      Lodctr "C:\Program Files\Microsoft\Exchange Server\Setup\Perf\StoreDriverPerfCounters.ini"
      The successful completion of this step should generate the following Application event log entry:
      Source: LoadPerf
      Event ID: 1000
      Description: Performance counters for the MSExchange Store Driver  (MSExchange Store Driver) service were loaded successfully. The Record Data contains the new index values assigned to this service.
    3. Restart the server for the changes to take effect.
  • Verify that the registry key for the MSExchange Store Driver performance counters exists and has the correct permissions assigned to it.

For More Information

Wenn dies nicht bereits der Fall ist, sollten Sie die Exchange-Tools ausführen, die für die Analyse und Problembehandlung der Exchange-Umgebung erstellt wurden. Mit diesen Tools kann sichergestellt werden, dass Ihre Konfiguration die bewährten Methoden von Microsoft einhält. Sie tragen zudem zur Identifikation und zur Lösung von Leistungsproblemen bei, und können die Nachrichtenübermittlung verbessern. Sie können diese Tools über den Knoten Toolbox in der Exchange-Verwaltungskonsole ausführen. Weitere Informationen zu diesen Tools finden Sie unter Verwalten von Tools in der Toolbox.