MSExchange Store Driver 1004
Letztes Änderungsdatum des Themas: 2011-03-19
Dieser Artikel bietet eine Erläuterung und mögliche Lösungen für ein bestimmtes Exchange-Ereignis. Wenn Sie hier das Gesuchte nicht finden können, durchsuchen Sie die Exchange 2010-Hilfe.
Details
Product Name |
Exchange |
Product Version |
14.0 |
Event ID |
1004 |
Category |
MSExchangeStoreDriver |
Symbolic Name |
StoreDriverPerfCountersLoadFailure |
Message Text |
Unable to load the store driver performance counters: %1 |
Explanation
This Error event indicates that the specified performance counters for the Microsoft Exchange Store Driver were unable to load.
This error may occur if the registry key that controls the specified performance counters is missing, is corrupted, or has insufficient permissions assigned to it.
The Microsoft Exchange Mail Submission service performance counters are located at:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\MSExchange Store Driver\Performance
By default, the following permissions are assigned to this registry key:
- Administrator: Full Control
- Administrators: Full Control
- Authenticated Users: Read
- Creator Owner: Full Control
- Domain Admins: Full Control
- Enterprise Admins: Full Control
- Exchange Organization Administrators: Full Control
- System: Full Control
- The server's Computer Account: Read
- Exchange Servers: Read
- Exchange View-Only Administrators: Read
- Server Operators: Special permissions: All permissions except: Full Control, Create Link, Write DAC or Write Owner.
User Action
To resolve this error, do one or more of the following:
- Restart the Microsoft Exchange Transport Service.
- Unload and reload the Microsoft Exchange Store Driver performance counters. To do this, follow these steps:
- At a command prompt on the Hub Transport server, run the following command:
Unlodctr "MSExchange Store Driver"
The successful completion of this step should generate the following Application event log entry:
Source: LoadPerf
Event ID: 1001
Description: Performance counters for the MSExchange Store Driver (MSExchange Store Driver) service were removed successfully. The Record Data contains the new values assigned of the system Last Counter and Last Help registry entries. - Run the following command:
Lodctr "C:\Program Files\Microsoft\Exchange Server\Setup\Perf\StoreDriverPerfCounters.ini"
The successful completion of this step should generate the following Application event log entry:
Source: LoadPerf
Event ID: 1000
Description: Performance counters for the MSExchange Store Driver (MSExchange Store Driver) service were loaded successfully. The Record Data contains the new index values assigned to this service. - Restart the server for the changes to take effect.
- At a command prompt on the Hub Transport server, run the following command:
- Verify that the registry key for the MSExchange Store Driver performance counters exists and has the correct permissions assigned to it.
For More Information
Wenn dies nicht bereits der Fall ist, sollten Sie die Exchange-Tools ausführen, die für die Analyse und Problembehandlung der Exchange-Umgebung erstellt wurden. Mit diesen Tools kann sichergestellt werden, dass Ihre Konfiguration die bewährten Methoden von Microsoft einhält. Sie tragen zudem zur Identifikation und zur Lösung von Leistungsproblemen bei, und können die Nachrichtenübermittlung verbessern. Sie können diese Tools über den Knoten Toolbox in der Exchange-Verwaltungskonsole ausführen. Weitere Informationen zu diesen Tools finden Sie unter Verwalten von Tools in der Toolbox.