MSExchange ActiveSync 1016

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Letztes Änderungsdatum des Themas: 2011-03-19

Dieser Artikel bietet eine Erläuterung und mögliche Lösungen für ein bestimmtes Exchange-Ereignis. Wenn Sie hier das Gesuchte nicht finden können, durchsuchen Sie die Exchange 2010-Hilfe.

Details

Product Name

Exchange

Product Version

14.0

Event ID

1016

Category

Server

Symbolic Name

MailboxBackingOff

Message Text

Exchange ActiveSync has encountered repeated failures when it tries to access data on Mailbox server [%1]. It will temporarily stop making requests to the Mailbox server for [%2] seconds to reduce load on that server. This delay may occur if the Mailbox server is overloaded. If this event is logged frequently, review the Application log on this server and the Mailbox server noted above for other events that could indicate the root cause of performance problems. %nAdditional information:%n"%3".

Explanation

This Error event indicates that repeated failures occurred when Microsoft Exchange ActiveSync tried to access data on the computer that is running the Mailbox server role. Specifically, multiple unsuccessful mailbox requests/access occurred. Another symptom that you may find is that Exchange ActiveSync users report that it takes them more time than usual to synchronize their devices with the computer that is running Microsoft Exchange. This event may be logged if the mailbox server is overloaded. For example, this error may indicate that there are too many users on the mailbox server. It may also indicate that there are other performance issues with the mailbox server.

User Action

To resolve this error, consider the following:

  • If this event is infrequently logged, no user action is required.
  • If this event is frequently logged, do one or more of the following:
    • Consider decreasing the load on the mailbox server specified in the event description.
    • Review the Application log for other events that could indicate the root cause of performance problems on the mailbox server specified in the event description.

For More Information

Wenn dies nicht bereits der Fall ist, sollten Sie die Exchange-Tools ausführen, die für die Analyse und Problembehandlung der Exchange-Umgebung erstellt wurden. Mit diesen Tools kann sichergestellt werden, dass Ihre Konfiguration die bewährten Methoden von Microsoft einhält. Sie tragen zudem zur Identifikation und zur Lösung von Leistungsproblemen bei, und können die Nachrichtenübermittlung verbessern. Sie können diese Tools über den Knoten Toolbox in der Exchange-Verwaltungskonsole ausführen. Weitere Informationen zu diesen Tools finden Sie unter Verwalten von Tools in der Toolbox.