MSExchangeTransport 17104

 

Letztes Änderungsdatum des Themas: 2011-03-19

Dieser Artikel bietet eine Erläuterung und mögliche Lösungen für ein bestimmtes Exchange-Ereignis. Wenn Sie hier das Gesuchte nicht finden können, durchsuchen Sie die Exchange 2010-Hilfe.

Details

Product Name

Exchange

Product Version

14.0

Event ID

17104

Event Source

MSExchangeTransport

Category

Storage

Symbolic Name

DatabaseRecoveryActionFailed

Message Text

%1: MSExchangeTransport has detected a critical storage error but failed to complete the desired recovery action on %2 due to error %3.

Explanation

This Error event occurs if the MSExchangeTransport service detects a critical storage error but does not complete the recovery action. When this occurs, the MSExchangeTransport service stops.

User Action

There is as yet no supplementary user action content specifically written to help resolve this Exchange 2010 Management Pack alert. Your attempt to get user action content for this alert helps us prioritize the Exchange Server 2010 Management Pack alerts for which we will be providing detailed User Actions. Here are some recommended next steps to learn more about this alert:

  • Review the Application log and System log on your computers running Exchange 2010 for related events. For example, events that occur immediately before and after this alert provide more information about the root cause of this error.
  • Research your issue by using self-support options. From the navigation pane of the Exchange Server Solutions Center page, click Self Support Options to use the following and other self-help options.
    • Search the Microsoft Knowledge Base. For example, search the Knowledge Base for key words in the Rule Name for this alert. If the alert was triggered by an event, search for the Event Source and event ID associated with this alert.
    • Visit and access the content available from the Exchange 2010 Forum Web site. You can also post a question at that Web site.
    • Visit and access the content available from the Exchange Server Community Web site.
  • Research your issue by using other resources. From the navigation pane at the Exchange Server Solutions Center page, click Key Resources or other options to learn about other resources.
  • Resolve your issue by using assisted support options. From the Exchange Server Solutions Center page, click Assisted Support Options to contact a Microsoft support professional. Your organization may have a specific procedure on directly contacting Microsoft Technical Support. Consider reviewing your organization's guidelines to get that information. If you do contact support, please have the event ID information available, and if possible, be prepared your application and/or system logs to be sent to Microsoft.

For More Information

Wenn dies nicht bereits der Fall ist, sollten Sie die Exchange-Tools ausführen, die für die Analyse und Problembehandlung der Exchange-Umgebung erstellt wurden. Mit diesen Tools kann sichergestellt werden, dass Ihre Konfiguration die bewährten Methoden von Microsoft einhält. Sie tragen zudem zur Identifikation und zur Lösung von Leistungsproblemen bei, und können die Nachrichtenübermittlung verbessern. Sie können diese Tools über den Knoten Toolbox in der Exchange-Verwaltungskonsole ausführen. Weitere Informationen zu diesen Tools finden Sie unter Verwalten von Tools in der Toolbox.