MSExchange Anti-spam Update 1012

 

Letztes Änderungsdatum des Themas: 2011-11-04

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Although there is as yet no supplementary content specifically written to help resolve this Exchange 2010 event, here are some recommended next steps to learn more about this alert:

  • Review the Application log and System log on your Exchange 2010 servers for related events. For example, events that occur immediately before and after this event may provide more information about the root cause of this error.
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Details

Product Name

Exchange

Product Version

14.0

Event ID

1012

Event Source

MSExchange Anti-spam Update

Category

Update Service

Symbolic Name

InstallFailure

Message Text

The installation of update %1 failed with error %2

Explanation

This Error event indicates that an anti-spam update could not be installed because of the error specified in the event description. This event occurs when anti-spam updates are not loaded.

This may be caused if either of the following conditions is true:

  • There are Internet connectivity failures.
  • There is an HTTP proxy failure or misconfiguration.

User Action

To resolve this error, follow these steps:

  • Verify Internet connectivity. Check to see if you can successfully access the Internet from the Windows server.

  • Verify the correct HTTP proxy settings. Verify that your proxy server is not blocking access to the Windows Update site.

  • Review the WindowsUpdate.log file for information that could indicate the cause of the problem. By default, WindowsUpdate.log is located in the C:\Windows directory on the Windows server. If needed, you can configure the WindowsUpdate.log for extended logging by enabling verbose logging. To turn on verbose logging, add the following registry key with two values:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Trace
    Value name: Flags
    Value type: REG_DWORD
    Value data: 00000007
    
    Value name: Level
    Value type: REG_DWORD
    Value data: 00000004
    
    noteAnmerkung:
    This registry key turns on extended tracing to any attached debuggers.

    Warnung

    Eine fehlerhafte Bearbeitung der Registrierung kann zu schwerwiegenden Problemen führen, die eine Neuinstallation des Betriebssystems erforderlich machen kann. Durch fehlerhafte Bearbeitung der Registrierung verursachte Probleme können unter Umständen nicht mehr behoben werden. Sichern Sie alle wichtigen Daten, bevor Sie die Registrierung bearbeiten.

For more information about anti-spam updates, see the following topics:

For More Information

Wenn dies nicht bereits der Fall ist, sollten Sie die Exchange-Tools ausführen, die für die Analyse und Problembehandlung der Exchange-Umgebung erstellt wurden. Mit diesen Tools kann sichergestellt werden, dass Ihre Konfiguration die bewährten Methoden von Microsoft einhält. Sie tragen zudem zur Identifikation und zur Lösung von Leistungsproblemen bei, und können die Nachrichtenübermittlung verbessern. Sie können diese Tools über den Knoten Toolbox in der Exchange-Verwaltungskonsole ausführen. Weitere Informationen zu diesen Tools finden Sie unter Verwalten von Tools in der Toolbox.