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MSExchangeTransport 3004

 

Letztes Änderungsdatum des Themas: 2011-03-19

Dieser Artikel bietet eine Erläuterung und mögliche Lösungen für ein bestimmtes Exchange-Ereignis. Wenn Sie hier das Gesuchte nicht finden können, durchsuchen Sie die Exchange 2010-Hilfe.

Details

Product Name

Exchange

Product Version

14.0

Event ID

3004

Event Source

MSExchangeTransport

Category

Dsn

Symbolic Name

DsnUnableToReadQuarantineConfig

Message Text

The generation of the quarantine message may fail because of an error reading the spam quarantine mailbox configuration from the directory. The configuration data may be corrupt or the Active Directory directory service may be unreachable.

Explanation

This Error event indicates that content filtering could not read the SMTP address for the spam quarantine mailbox from the Active Directory Lightweight Directory Services (AD LDS) or Active Directory. The Microsoft Exchange Transport service sends all messages that are equal to or greater than the spam confidence level (SCL) quarantine threshold to a spam quarantine mailbox. You specify the spam quarantine mailbox by entering a Simple Mail Transfer Protocol (SMTP) address for the QuarantineMailbox parameter of the Set-ContentFilterConfig cmdlet.

If you have deployed content filtering on the Edge Transport server, content filtering queries the local AD LDS instance for the SMTP address of the spam quarantine mailbox. If you have deployed content filtering on the Hub Transport server, content filtering queries Active Directory for the SMTP address of the spam quarantine mailbox.

This error is returned only when one or more of the following conditions are true:

  • The SMTP address for the QuarantineMailbox parameter is corrupted. If you used the Exchange Management Shell to enter the value of the parameter, the SMTP address was validated as well-formatted when the Set-ContentFilterConfig cmdlet ran. Therefore, if the SMTP address is now corrupted, it is likely some other tool or process was used to alter the data.
  • Content filtering was unable to contact the AD LDS instance or Active Directory.

User Action

To resolve this error, verify that the SMTP address for the spam quarantine mailbox is specified in the QuarantineMailbox parameter on the content filtering configuration object by running the Get-ContentFilterConfig cmdlet. If the SMTP address is corrupted, the Get-ContentFilterConfig cmdlet cannot run because the cmdlet tries to validate the value of the QuarantineMailbox parameter.

If the SMTP address is corrupted, reset the SMTP address by using the Set-ContentFilterConfig cmdlet.

If the SMTP address is a valid SMTP address, the error indicates that content filtering was unable to connect to AD LDS or Active Directory. Follow standard networking troubleshooting procedures to verify that content filtering can connect to AD LDS or Active Directory.

For more information, see Set-ContentFilterConfig and Grundlegendes zur Spamquarantäne.

For More Information

Wenn dies nicht bereits der Fall ist, sollten Sie die Exchange-Tools ausführen, die für die Analyse und Problembehandlung der Exchange-Umgebung erstellt wurden. Mit diesen Tools kann sichergestellt werden, dass Ihre Konfiguration die bewährten Methoden von Microsoft einhält. Sie tragen zudem zur Identifikation und zur Lösung von Leistungsproblemen bei, und können die Nachrichtenübermittlung verbessern. Sie können diese Tools über den Knoten Toolbox in der Exchange-Verwaltungskonsole ausführen. Weitere Informationen zu diesen Tools finden Sie unter Verwalten von Tools in der Toolbox.