MSExchangeTransport 5004

Letztes Änderungsdatum des Themas: 2011-03-19

Dieser Artikel bietet eine Erläuterung und mögliche Lösungen für ein bestimmtes Exchange-Ereignis. Wenn Sie hier das Gesuchte nicht finden können, durchsuchen Sie die Exchange 2010-Hilfe.

Details

Explanation

This Error event indicates that the Microsoft Exchange Server 2010 transport routing engine can't obtain the fully qualified domain name (FQDN) of the specified server. Routing has determined that a message should be delivered to the specified server. However, the FQDN for this server is not available in the referenced routing table. Therefore, routing is unable to deliver messages to recipients with mailboxes located on this server. This error may be caused by Active Directory replication latency.

User Action

To resolve this error, do one or more of the following:

• Use the Get-ExchangeServer cmdlet in the Exchange Management Shell to verify that the FQDN of the indicated server is correct.
• Take no action. The messages will be routed to the Unreachable queue and delivery will retried when routing configuration changes. When the FQDN for the server is updated in routing tables, the messages will automatically be routed to the destination server.
• If you have been granted the correct permissions, you can force Active Directory replication to occur immediately. An Active Directory notification will cause the routing tables to be updated and any affected messages in the Unreachable queue will be resubmitted and routed to the destination server.
• Verify that the Exchange server specified in the error message text is functional and available on the network. For example, use the Ping or PathPing command-line tools to test basic connectivity. Use Ping to isolate network hardware problems and incompatible configurations. Use PathPing to detect packet loss over multiple-hop trips. For more information, see Microsoft Knowledge Base article 325487, How to troubleshoot network connectivity problems.
• Verify that the Exchange server that logged this event can communicate with one or more Active Directory servers available in the organization.
• Review other related Error and Warning events in the Application log. These related events may help you find the root cause of this error.
• If the recommended steps do not resolve this error, contact Microsoft Customer Support Services. For more information about how to contact support, visit the Microsoft Help and Support Web site.

For More Information

Wenn dies nicht bereits der Fall ist, sollten Sie die Exchange-Tools ausführen, die für die Analyse und Problembehandlung der Exchange-Umgebung erstellt wurden. Mit diesen Tools kann sichergestellt werden, dass Ihre Konfiguration die bewährten Methoden von Microsoft einhält. Sie tragen zudem zur Identifikation und zur Lösung von Leistungsproblemen bei, und können die Nachrichtenübermittlung verbessern. Sie können diese Tools über den Knoten Toolbox in der Exchange-Verwaltungskonsole ausführen. Weitere Informationen zu diesen Tools finden Sie unter Verwalten von Tools in der Toolbox.