MSExchangeTransport 17004

 

Letztes Änderungsdatum des Themas: 2011-03-19

Dieser Artikel bietet eine Erläuterung und mögliche Lösungen für ein bestimmtes Exchange-Ereignis. Wenn Sie hier das Gesuchte nicht finden können, durchsuchen Sie die Exchange 2010-Hilfe.

Details

Product Name

Exchange

Product Version

14.0

Event ID

17004

Event Source

MSExchangeTransport

Category

Storage

Symbolic Name

JetOutOfSpaceError

Message Text

%1: An operation has encountered a fatal error. There wasn't enough disk space to complete the operation. The Microsoft Exchange Transport service is shutting down. The exception is %2.

Explanation

This Error event indicates that there is insufficient free space on the hard disk drive that holds the message queue database or the Content Filtering database on a Exchange Server 2010 Hub Transport server or an Edge Transport server.

By default, the message queue database file is named Mail.que and is located at %ExchangeInstallPath%\TransportRoles\data\Queue. The location of the message queue database is controlled by the QueueDatabasePath parameter in the EdgeTransport.exe.config application configuration file that is located in %ExchangeInstallPath%\Bin.

By default, the Content Filtering database is named Ipfiltering.edb and is located at %ExchangeInstallPath%\TransportRoles\data\IPFilter. The location of the Content Filtering database is controlled by the IPFilterDatabasePath parameter in the EdgeTransport.exe.config application configuration file that is located in %ExchangeInstallPath%\Bin.

Typically, the back pressure resource monitoring feature reserves 4GB of free space on the hard disk drive that holds the message queue database. Also, two special transaction log files named Trnres00001.jrs and Trnres00002.jrs exist for each database. These special transaction log files are only used when the hard disk drive that contains the transaction log lacks sufficient space to stop the message queue database cleanly.

User Action

To resolve this error, follow these steps:

  1. Verify that the Microsoft Exchange Transport service is stopped.
  2. Free hard disk drive space. Uninstall nonessential programs and remove temporary files. If the computer on which the Hub Transport server is installed also has the Mailbox server role installed, information store transaction logs can quickly grow if the information stores are not backed up. Only a full backup or an incremental backup of an information store removes committed transaction logs from the hard disk drive. For more information, see Grundlegendes zu Sicherung, Wiederherstellung und Notfallwiederherstellung. If you determine the message queue database itself is the cause of the low disk space, you can move the message queue database to another location, and use a different Exchange 2010 Hub Transport server or Edge Transport server to deliver the messages that are contained within the database. For more information, see Grundlegendes zu Transportwarteschlangen
  3. Start the Microsoft Exchange Transport service. If the message queue database or the Content Filtering database does not exist, a new, empty database will be created.

For More Information

Wenn dies nicht bereits der Fall ist, sollten Sie die Exchange-Tools ausführen, die für die Analyse und Problembehandlung der Exchange-Umgebung erstellt wurden. Mit diesen Tools kann sichergestellt werden, dass Ihre Konfiguration die bewährten Methoden von Microsoft einhält. Sie tragen zudem zur Identifikation und zur Lösung von Leistungsproblemen bei, und können die Nachrichtenübermittlung verbessern. Sie können diese Tools über den Knoten Toolbox in der Exchange-Verwaltungskonsole ausführen. Weitere Informationen zu diesen Tools finden Sie unter Verwalten von Tools in der Toolbox.