MSExchangeSA 1005

 

Letztes Änderungsdatum des Themas: 2011-03-19

Dieser Artikel bietet eine Erläuterung und mögliche Lösungen für ein bestimmtes Exchange-Ereignis. Wenn Sie hier das Gesuchte nicht finden können, durchsuchen Sie die Exchange 2010-Hilfe.

Details

Product Name

Exchange

Product Version

14.0

Event ID

1005

Category

Error

Symbolic Name

evtError

Message Text

Unexpected error %1 occurred.

Explanation

This Error event indicates that there are problems starting Microsoft Exchange System Attendant service. You may see this event with different error codes and different error strings. The accompanying events in the application logs may help determine the root cause of this error. Generally, this event is logged if one or more of the following conditions are true:

  • There are problems communicating with a domain controller or there is no working domain controller available.
  • The Exchange server that logged this event is not correctly registered on the DNS server.
  • Exchange System Attendant service is configured to start under an account other than Local System account.
  • The Exchange server that logged this event is not a member of Exchange Servers security group.

User Action

To resolve this error, do one or more of the following:

  • Use the Ping or PathPing command-line tools to test basic connectivity with the domain controller. Use Ping to isolate network hardware problems and incompatible configurations. Use PathPing to detect packet loss over multiple-hop trips. For more information, see Microsoft Knowledge Base article 325487, How to troubleshoot network connectivity problems at Microsoft Help and Support center.
  • Run the Dcdiag command line tool to test domain controller health. To do this, run dcdiag /s:<Domain Controller Name> at a command prompt on the Exchange server. Use the output of Dcdiag to discover the root cause of any failures or warnings that it reports. For more information, see Dcdiag.
  • Make sure that the server the logged this event is correctly registered on the DNS server. For more information see Administering DNS Server.
  • Make sure that Microsoft Exchange System Attendant starts under Local System account. Follow these steps:
    1. In the Services snap-in, right-click Microsoft Exchange System Attendant, and then click Properties.
    2. On the Log On tab, under Log on as option, make sure that Local System account is selected.
  • Make sure that the Exchange server that logged this event is a member of the Exchange Servers security group.
  • Review other related events in the Application log and System log for Warning events and Error events. These related events may provide more information about the root cause of this error.

For More Information

Wenn dies nicht bereits der Fall ist, sollten Sie die Exchange-Tools ausführen, die für die Analyse und Problembehandlung der Exchange-Umgebung erstellt wurden. Mit diesen Tools kann sichergestellt werden, dass Ihre Konfiguration die bewährten Methoden von Microsoft einhält. Sie tragen zudem zur Identifikation und zur Lösung von Leistungsproblemen bei, und können die Nachrichtenübermittlung verbessern. Sie können diese Tools über den Knoten Toolbox in der Exchange-Verwaltungskonsole ausführen. Weitere Informationen zu diesen Tools finden Sie unter Verwalten von Tools in der Toolbox.