Windows Embedded 8 Handheld Feedback

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By participating in Windows Handheld Device Feedback, you can help Microsoft improve handheld devices, other Microsoft products and services, and trusted partner products and services. When you choose to participate, we collect basic information about how you use your devices and apps, as well as errors you experience and other feedback you specifically want to submit to Microsoft. You can use available data connections to periodically send to Microsoft the following categories of data:

  • Device configuration, such as the network connections in use, screen resolution, memory use, battery life, domain settings for email accounts that you've set up, and which version of the software is running.

  • Performance and reliability, such as how quickly a feature responds when you tap an icon or press a button, how many problems you experience with a feature, and how quickly information is sent or received over a network connection.

  • Software operation errors, such as problems that interrupt you while you use your device, and errors that occur behind the scenes. Reports might contain personal information, but Microsoft uses this information to diagnose errors, not to identify you or contact you.

  • Feedback you voluntarily submit to Microsoft.

Microsoft does not use the information collected by feedback reports to identify you unless you specifically give permission in a particular feature (for example, if you decide to get suggestions in Local Scout, the Store, or Music + Videos). Feedback generates a unique ID that is stored on your device and sent with feedback reports to uniquely identify your device. The unique ID is a randomly generated number that does not contain any personal information. We use the unique ID to distinguish how widespread the feedback we receive is and how to prioritize it. For example, the unique ID allows Microsoft to distinguish between one customer experiencing a problem 10 times and other customers experiencing the same problem once.

We use feedback information to improve the products and features that people use most often and to help create solutions to common issues. Feedback information, particularly error reports, might contain personal information. For example, a report that contains a snapshot of handheld device memory might include your contact list, part of an email or SMS you were working on, or data that you recently submitted to a website. However, this information is used only to diagnose errors, not to identify or contact you. To improve the products and services that run on Microsoft software, we may share feedback information with equipment manufacturers and other trusted partners. We prohibit these partners from using any such data to identify or contact you.

You can turn feedback on or off at any time by going to Settings > Feedback.

For more information about the data collection practices for all features of Windows Handheld Devices, you can view the full privacy statement at https://go.microsoft.com/fwlink/?LinkId=277110.

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