Upgrading Service Reporting

Updated: May 13, 2016

Applies To: System Center 2012 R2 Service Reporting

You can upgrade the preview release of System Center 2012 R2 Service Reporting to the final version by using the information in this topic. The version of the Windows Server operating system that you installed on the server determines the upgrade method that you must use. If you uninstall Service Reporting after you upgrade it, you must manually delete some files that Setup does not delete.

To upgrade Service Reporting on a Windows-based server that has a GUI, run Setup.exe and complete the upgrade wizard. After Setup finishes, you must update and then run the PostDeploymentConfig script to ensure that Service Reporting can communicate with its data source systems. Use the following procedure to upgrade Service Reporting.

To upgrade Service Reporting on a Windows-based server that has a GUI

1. Use administrative credentials to log on to the Windows-based server that is running Service Reporting.

2. Open the final version of the release media that contains the Service Reporting software.

3. Run Setup.exe and in the in the Service Reporting Setup wizard, click Upgrade.

4. On the Getting Started page, read the license terms, select I have read, understood and agree to these license terms, and then click Next.

5. On the Configuration page, a summary of the upgrade is displayed. To continue, click Upgrade.

6. On the Install page, Setup displays the progress of the Service Reporting components that it installs. When Setup finishes, the Finished page appears and shows links to Service Reporting documentation. If you have previously chosen to use Microsoft Update, you can check for updates by clicking Initiate machine wide Automatic Update. Click Close to complete Setup.

7. Edit the MaintenanceConfig.xml file, as described at How to Configure Service Reporting for Windows Azure Pack and System Center.

8. Run the PostDeploymentConfig.ps1 Windows PowerShell script, as described at How to Configure Service Reporting for Windows Azure Pack and System Center.

The upgrade method for Service Reporting on a server that is running a Server Core installation of Windows is to uninstall Service Reporting and then reinstall it by using a command prompt. After Setup finishes, you must update the MaintenanceConfig.xml file and then run the PostDeploymentConfig.ps1 Windows PowerShell® script to ensure that Service Reporting can communicate with its data source systems. Use the following procedure to upgrade Service Reporting.

To upgrade Service Reporting on a server that is running a Server Core installation

1. Use administrative credentials to log on to the Windows-based server that is running Service Reporting.

2. Open an elevated command prompt on the server where you want to uninstall Service Reporting, and then browse to the final version of the release media that contains the Service Reporting software.

3. Type Setup.exe –silent –uninstall to uninstall Service Reporting.

4. By using Setup.exe from the final Service Reporting release media, type Setup.exe –silent <ResponseFileName>.

   You can view a list of all response file parameters at How to Install Service Reporting.

5. Edit the MaintenanceConfig.xml file, as described at How to Configure Service Reporting for Windows Azure Pack and System Center.

6. Run the PostDeploymentConfig.ps1 Windows PowerShell script, as described at How to Configure Service Reporting for Windows Azure Pack and System Center.

If you want to uninstall an upgraded version of Service Reporting, you must manually delete some files that Setup does not delete. Use the following procedure to delete the files.

To manually delete files

1. On the server where you uninstalled Service Reporting, browse to the Program Files\Microsoft System Center 2012 R2\ folder.

2. Delete the Service Reporting folder.

Service Reporting in System Center 2012 R2
Deploying Service Reporting