User not authorized to view page – reauthentication request

You cannot view a page in Commerce Server Business Desk due to one of the following conditions:

  • Business Desk unexpectedly displays a request for your user name and password.
  • You receive an error message stating that the user is not authorized to view the page.
  • The Enter Network Password dialog box reappears after you have entered the correct logon information.

Solution

If your Business Desk is running on a different Web server than Commerce Server, the one running Commerce Server might be out of memory. Contact your system administrator for assistance.

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