Uninstalling Commerce Server

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To uninstall Commerce Server 2000, you must perform the following steps in the order shown. Detailed instructions for each step follow:

  1. Remove the Commerce Server 2000 Solution Sites. Perform this step to remove the Blank site, or other Solution Sites you may have downloaded from https://www.microsoft.com/commerceserver/solutionsites. This step removes the Solutions Sites from the Microsoft Commerce Server\PuP Packages folder so you cannot unpack these sites again. It does not remove the unpacked Solution Sites.

  2. Remove the Commerce Server 2000 platform. Perform this step to remove the Commerce Server Runtime objects, Administration Tools, Predictor global resource, and Direct Mailer global resource.

  3. Delete the Commerce Server 2000 installation folder.

  4. Delete the Commerce Server 2000 databases, for example, the Administration database, Data Warehouse database, Profiles database, and Catalogs database.

  5. Delete the Commerce Server 2000 Analysis server databases (called OLAP server in SQL Server 7.0).

  6. Delete the Commerce Server 2000 site virtual directories. Perform this step only if you have unpacked a site.

  7. Delete the ISAPI filter (CSAuthFilter) from Internet Information Services. Perform this step only if you have set Autocookie or changed the Authentication Filter setting on a Commerce application from the default set by the Solution Site packages.

  8. Delete the Commerce Server 2000 site folders and files. Perform this step only if you have unpacked a site.

  9. Delete the Direct Mailer jobs in SQL Server. Perform this step only if you installed Direct Mailer and created Direct Mailer jobs. If you do not perform this step and you re-install Direct Mailer at a later date, the direct mail jobs from the previous installation will be enabled.

After performing these steps, it is recommended that you restart your computer.

The following procedures provide detailed instructions for performing each of these steps.

Step 1: Remove the Commerce Server 2000 Solution Sites

  1. Click Start, point to Settings, and then click Control Panel.

  2. Double-click Add/Remove Programs.

  3. In the Add/Remove Programs dialog box, click Commerce Server Solution Sites Remove.

Step 2: Remove the Commerce Server 2000 platform

  1. Click Start, point to Settings, and then click Control Panel.

  2. Double-click Add/Remove Programs.

  3. In the Add/Remove Programs dialog box, click Commerce Server 2000 Remove.

  4. Click Yes to confirm that you want to remove Commerce Server 2000.

  5. Click Yes to restart your computer if prompted.

Step 3: Delete the Commerce Server 2000 installation folder

  1. Using Windows Explorer go to the folder where Commerce Server is installed (for example, C:\Program Files\Microsoft Commerce Server).

  2. Right-click the folder you want to delete, and then click Delete.

  3. Click Yes to confirm the deletion.

Step 4: Delete the Commerce Server 2000 databases

  1. Click Start, point to Programs, point to Microsoft SQL Server or Microsoft SQL Server 7.0 (depending on your installed database), and then click Enterprise Manager.

Ee798592.note(en-US,CS.10).gif Note

  - In SQL Server Enterprise Manager, make sure that SQL Server is running (the icon in the Enterprise Manager window displays a green light). If it is not running, right-click the name of the SQL Server computer, and then click **Start**.

  1. Expand the nodes to the following path: \Microsoft SQL Servers\SQL Server Group\SQL Server Name\Databases.

  2. Right-click the database you want to delete, and then click Delete.

    Repeat this step for each database you want to delete.

Step 5: Delete the Commerce Server 2000 Analysis server databases (called OLAP server in SQL Server 7.0)

  1. Click Start, point to Programs, point to Microsoft SQL Server, point to Analysis Services, and then click Analysis Manager.

  2. Expand the nodes to the following path: \Analysis Servers\SQL Server Name.

  3. Right-click the database you want to delete, and then click Delete.

  4. Click Yes to confirm folder deletion for each database you want to delete.

  5. Repeat Steps 3 and 4 for each database you want to delete.

Step 6: Delete the Commerce Server 2000 site virtual directories

  1. Click Start, point to Administrative Tools, and then click Internet Services Manager.

  2. Expand the nodes to the following path: \<computer name>\<IIS Web site name**>**.

  3. Right-click the virtual directories you want to delete (for example, Retail or Supplier), and then click Delete.

  4. Click Yes for each virtual directory you want to delete.

  5. Repeat Steps 3 and 4 for each virtual directory you want to delete.

Step 7: Delete the ISAPI filter from Internet Information Services

  1. Click Start, point to Administrative Tools, and then click Internet Services Manager.

  2. Expand the nodes to the following path: \<computer name>\<IIS Web site name**>**. For example, CSServer1\Default Web Site.

  3. Right-click the IIS Web site, and then click Properties.

  4. In the ISAPI Filters tab, select CSAuthFilter, and then click Remove.

Step 8: Delete the Commerce Server 2000 site folders and files

  1. Using Windows Explorer go to the directory (for example, C:\Inetpub\wwwroot) where the site files were installed.

  2. Right-click the folder you want to delete, and then click Delete.

  3. Click Yes for each folder you want to delete.

  4. Repeat Steps 2 and 3 for each folder you want to delete.

Step 9: Delete the Direct Mailer jobs in SQL Server

  1. Click Start, point to Programs, point to Microsoft SQL Server or Microsoft SQL Server 7.0 (depending on your installed database), and then click Enterprise Manager.

  2. Expand the nodes to the following path: \Microsoft SQL Servers\SQL Server Group\SQL Server Name\Management\SQL Server Agent\Jobs.

  3. The Direct Mailer jobs appear in the right pane of the SQL Server Enterprise Manager.

  4. Select the Direct Mailer job(s) you want to delete, and then click the Delete button on the toolbar.

After performing these steps, it is recommended that you restart your computer.

See Also

Uninstalling the Business Desk Client


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