Profiling System Error Messages
An internal error occurred in Profile Service component.
| Error ID | 0xC1004000 |
| Message ID | E_PS_INTERNAL_ERROR |
| Component | Commerce Profile Service |
| Explanation | This is a generic error message. More information about the error can be found in the trace logs. |
| User Action | Use the trace logs to find out more details about the error. |
Invalid operation performed on Profile Service component.
| Error ID | 0xC1004002 |
| Message ID | E_PS_INVALID_OPERATION |
| Component | Commerce Profile Service |
| Explanation | This is a generic error message. More information about the error can be found in the trace logs. |
| User Action | Use the trace logs to find out more details about the error. |
The current operation has been performed on a deleted object, and therefore cannot be completed. Please release handle to this deleted object.
| Error ID | 0xC1004003 |
| Message ID | E_PS_OBJ_IS_DELETED |
| Component | Commerce Profile Service |
| Explanation | The object for which the current operation failed was deleted, possibly by another thread. |
| User Action | You must release the profile object being held by the application. |
The current operation has been performed using an invalid profile type.
| Error ID | 0xC1004004 |
| Message ID | E_PS_INVALID_PROFILE_TYPE |
| Component | Commerce Profile Service |
| Explanation | The profile type passed by the current operation is not valid. It does not exist in the definition store. |
| User Action | Verify that the parameter being passed is correct, or verify that the profile exists in the profile definition store. |
Cannot update the value for this property as it is a Join Key property.
| Error ID | 0xC1004005 |
| Message ID | E_PS_CANNOT_MODIFY_JOIN_KEY_PROPERTY |
| Component | Commerce Profile Service |
| Explanation | A user cannot modify the join key value. |
| User Action | Make sure that you have not inadvertently updated a join key property. |
Cannot reinitialize Profile Service object.
| Error ID | 0xC1004006 |
| Message ID | E_PS_PROFILESERVICE_ALREADY_INITIALIZED |
| Component | Commerce Profile Service |
| Explanation | You cannot call the initialize method more than once on an instance of the profile service. |
| User Action | Release the current instance to call the initialize method again. |
Member not found.
| Error ID | 0xC1004007 |
| Message ID | E_PS_PROPERTY_NOT_FOUND |
| Component | Commerce Profile Service |
| Explanation | The property does not exist. It is either not defined, or you have specified an incorrect name. |
| User Action | Verify that the property you are using exists in the profile definition store. |
Bad connection string has been supplied to Profile Service object.
| Error ID | 0xC1004008 |
| Message ID | E_PS_BAD_CONNECTION_STRING |
| Component | Commerce Profile Service |
| Explanation | The connection string supplied to the initialize method does not conform to the format specified for the Profile Service. |
| User Action | For more information, see Profile Property Attributes in Commerce Server 2002 Help. |
Invalid profile definition.
| Error ID | Not available. |
| Message ID | E_PS_INVALID_PROFILE_DEFINITION |
| Component | Commerce Profile Service |
| Explanation | This is a generic error message. More information about the error can be found in the trace logs. |
| User Action | Use the trace logs to find out more details about the error. |
Ran out of stack space in Profile Service component.
| Error ID | 0xC100400A |
| Message ID | E_PS_OUT_OF_STACKSPACE |
| Component | Commerce Profile Service |
| Explanation | Stack allocation failed during the current operation because the process ran low on memory. |
| User Action | Verify that you have sufficient memory and then restart the process. |
Profile object already exists.
| Error ID | 0xC100400B |
| Message ID | E_PS_OBJ_ALREADY_EXISTS |
| Component | Commerce Profile Service |
| Explanation | The current operation failed because the profile object was already present in the database. |
| User Action | Verify that the profile object you want to create does not already exist. |
Profile object not found. Please check key member name and member value and try again.
| Error ID | 0xC100400C |
| Message ID | E_PS_OBJECT_NOT_FOUND |
| Component | Commerce Profile Service |
| Explanation | The profile object does not exist. |
| User Action | Verify that the key member name and member value of the profile object you want to create are correct, and then try again. |
Profile Service objectis not initialized.
| Error ID | 0xC100400D |
| Message ID | E_PS_PROFILESERVICE_NOT_INITIALIZED |
| Component | Commerce Profile Service |
| Explanation | If you call any of the Profile Service methods before you initialize the Profile Service, an error results. |
| User Action | You must initialize the Profile Service before you call any Profile Service methods. |
The profile definitions catalog name supplied to Profile Service initialization method is invalid.
| Error ID | 0xC100400E |
| Message ID | E_PS_BAD_PROFILE_DEFINITION_CATALOG_NAME |
| Component | Commerce Profile Service |
| Explanation | The catalog name is not valid. |
| User Action | Verify that the catalog name you used to initialize the Profile Service is correct. |
A multi-valued property on a profile definition cannot be marked as key.
| Error ID | 0xC100400F |
| Message ID | E_PS_MVKEY_NOT_SUPPORTED |
| Component | Commerce Profile Service |
| Explanation | The multi-valued property is not valid. |
| User Action | Verify that none of the multi-valued properties in the profile are marked as key. |
An invalid value has been specified for key member.
| Error ID | 0xC1004010 |
| Message ID | E_PS_INVALID_KEY_MEMBER_VALUE |
| Component | Commerce Profile Service |
| Explanation | This is a generic error message. More information about the error can be found in the trace logs. |
| User Action | Use the trace logs to find out more details about the error. |
A recoverable race condition was encountered in profile object cache. Please try your call again.
| Error ID | 0xC1004011 |
| Message ID | E_PS_PROFILE_OBJECT_CACHE_RACE_CONDITION |
| Component | Commerce Profile Service |
| Explanation | Two or more threads have attempted to load the same profile object into the cache simultaneously. |
| User Action | Use the trace logs to find out more details about the error.
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NoteThe profile object cache has become full. Please release dirty entries, and try your operation again. If problems persist, then please review profile service documentation.
| Error ID | 0xC1004012 |
| Message ID | E_PS_PROFILE_OBJECT_CACHE_FULL |
| Component | Commerce Profile Service |
| Explanation | The profile object cache is full. This results from a programming error in which the application is holding on to multiple profile object instances and is not releasing them. |
| User Action | Check the calling program to determine why the profile objects are not being released. |
Profile service limitation of 255 columns in the UserObject table. The UserObject table has been extended to more than 255 columns.
| Error ID | 0x8002000B |
| Message ID | E_MSCOP_MSCSDB3_INTERNALERROR |
| Component | Commerce Profile Service |
| Explanation | A Profile service limitation of 255 columns in the UserObject table exists. The UserObject table has been extended to more than 255 columns. |
| User Action | Aggregate the profile definition over multiple tables using join keys. |
UPM-AUTH: Error: Requested property does not exist on AuthTicket.
| Error ID | 0xC1004C00 |
| Message ID | MSG_UPM_AUTH_PROPNOTFOUND_ERROR |
| Component | AuthManager |
| Explanation | The Requested property does not exist on AuthTicket. |
| User Action | Make sure the property is in the ticket, and then try using the property again. |
UPM-AUTH: Warning: Authticket not set.
| Error ID | 0x81004C04 |
| Message ID | MSG_UPM_AUTH_AUTHTICKET_UNAVAILABLE_WARNING |
| Component | AuthManager |
| Explanation | The specified ticket is not available. |
| User Action | Verify that the ticket exists either in the cookies collection or is part of the query string of the incoming request. |
UPM-AUTH: Error: while setting the cookie for registered user.
| Error ID | 0xC1004C09 |
| Message ID | MSG_UPM_AUTH_SETTING_AUTHCOOKIE_ERROR |
| Component | AuthManager |
| Explanation | An error occurred during the process of setting the Authticket in the cookies collection. |
| User Action | Perform a Network Monitor trace to view the cookie header for the incoming request, as well as for the outgoing response, to determine the contents of the cookie. |
UPM-AUTH: Error: while setting the cookie for anonymous user.
| Error ID | 0xC1004C0A |
| Message ID | MSG_UPM_AUTH_SETTING_ANONCOOKIE_ERROR |
| Component | AuthManager |
| Explanation | An error occurred during the process of setting the profile ticket in the cookies collection. |
| User Action | Perform a Network Monitor trace to view the cookie header for the incoming request, as well as for the outgoing response, to determine the contents of the cookie. |
UPM-AUTH: Error: while getting the query string for authenticated user.
| Error ID | 0xC1004C0E |
| Message ID | MSG_UPM_AUTH_GETTING_AUTHQS_ERROR |
| Component | AuthManager |
| Explanation | An error occurred during the process of trying to retrieve the query string for an incoming request. |
| User Action | Perform a Network Monitor trace to view the cookie header for the incoming request, as well as for the outgoing response, to determine the contents of the cookie |
UPM-AUTH: Error: while unpacking the Ticket data.
| Error ID | 0xC1004C0F |
| Message ID | MSG_UPM_AUTH_UNPACK_TICKET_ERROR |
| Component | AuthManager |
| Explanation | An error occurred while trying to parse the ticket data. |
| User Action | Verify that the incoming ticket is valid and then try unpacking again. |
UPM-AUTH: Error: need to Initialize with installed Sitename.
| Error ID | 0xC1004C10 |
| Message ID | MSG_UPM_AUTH_SITE_NEEDED_ERROR |
| Component | AuthManager |
| Explanation | The Initialize function was not called with a valid site name. |
| User Action | Ensure that you use a valid site name to initialize the site. |
UPM-AUTHFILTER: SiteName is Empty.
| Error ID | 0xC1004C14 |
| Message ID | E_UPM_AUTHFILTER_SITENAME_IS_EMPTY |
| Component | AuthFilter |
| Explanation | The specified site name is an empty string. |
| User Action | Ensure that you have entered a valid site name. |
UPM-AUTHFILTER: EncryptionKey cannot be null/empty, if encryption is enabled.
| Error ID | 0xC1004C15 |
| Message ID | E_UPM_AUTHFILTER_ENCRYPTIONKEY_NULL |
| Component | AuthFilter |
| Explanation | The encryption key in the administration database is null. |
| User Action | Ensure that the authentication resource has a valid encryption key. |
UPM-AUTHFILTER: Unable to insert new entry into the siteconfig cache.
| Error ID | 0xC1004C16 |
| Message ID | E_UPM_AUTHFILTER_INSERT_SITECONFIG_CACHE |
| Component | AuthFilter |
| Explanation | The AuthFilter was unable to insert a new entry in the SiteConfig cache. |
| User Action | Verify that your server has sufficient memory. Also, check to see if you have a very large number of authentication resources; reduce the number of resources if you have too many. |
UPM-AUTHFILTER: Unable to find siteconfig-entry in the siteconfig cache.
| Error ID | 0xC1004C17 |
| Message ID | E_UPM_AUTHFILTER_SITECONFIG_NOTFOUND |
| Component | AuthFilter |
| Explanation | The AuthFilter cannot find a SiteConfig entry in the SiteConfig cache. |
| User Action | Verify that you have sufficient memory on your server. |
UPM-AUTHFILTER: Unable to encrypt ticket.
| Error ID | 0xC1004C18 |
| Message ID | E_UPM_AUTHFILTER_ENCRYPTION_FAILED |
| Component | AuthFilter |
| Explanation | Commerce Server was unable to encrypt the ticket. |
| User Action | Ensure that the ticket data is valid. |
UPM-AUTHFILTER: Unable to format ticket data.
| Error ID | 0xC1004C1A |
| Message ID | E_UPM_AUTHFILTER_FORMAT_TICKET_FAILED |
| Component | AuthFilter |
| Explanation | AuthFilter was unable to format the ticket data. |
| User Action | Ensure that the ticket data is valid. |
UPM-AUTHFILTER: Sending redirect (HTTP: 302) failed.
| Error ID | 0xC1004C1B |
| Message ID | E_UPM_AUTHFILTER_REDIRECT_FAILED |
| Component | AuthFilter |
| Explanation | An error occurred while trying to redirect the current request. |
| User Action | Check the Event Log errors for any log entries relating to IIS. You should also perform a Network Monitor trace to verify that the request/response traffic is correct. |
UPM-AUTHFILTER: Setting cookie failed.
| Error ID | 0xC1004C1C |
| Message ID | E_UPM_AUTHFILTER_SET_COOKIE_FAILED |
| Component | AuthFilter |
| Explanation | An error occurred during the process of setting the ticket in the response header. |
| User Action | Check the Event Log errors for any log entries relating to IIS. You should also perform a Network Monitor trace to verify that the request/response traffic is correct and to determine the contents of the cookie. |
UPM-AUTHFILTER: Generating password-key failed.
| Error ID | 0xC1004C1D |
| Message ID | E_UPM_AUTHFILTER_GENERATE_PASSWORDKEY_FAILED |
| Component | AuthFilter |
| Explanation | An error occurred during the process of generating the password-key. |
| User Action | Reinitialize AuthFilter by restarting IIS. |
UPM-AUTHFILTER: URL-Decoding failed.
| Error ID | 0xC1004C1E |
| Message ID | E_UPM_AUTHFILTER_URLDECODE_FAILED |
| Component | AuthFilter |
| Explanation | The URL decode of the user ID or password failed. |
| User Action | Verify that the User ID and password are valid. |
UPM-AUTHFILTER: Password-Cache search failed or entry not found.
| Error ID | 0xC1004C1F |
| Message ID | E_UPM_AUTHFILTER_NOENTRY_IN_PASSWORDCACHE |
| Component | AuthFilter |
| Explanation | AuthFilter was not able to find an entry for the password-Cache. |
| User Action | Verify that the entry for which you are searching exists. |
UPM-AUTHFILTER: Parsing querystring failed.
| Error ID | 0xC1004C20 |
| Message ID | E_UPM_AUTHFILTER_PARSE_QUERYSTRING_FAILED |
| Component | AuthFilter |
| Explanation | The parsing query string failed. |
| User Action | Verify that the query string is in a valid format. |
UPM-AUTHFILTER: Cache-Cleanup-thread failed.
| Error ID | 0xC1004C21 |
| Message ID | E_UPM_AUTHFILTER_CACHE_CLEANUP_THREAD_FAILED |
| Component | AuthFilter |
| Explanation | An error occurred during the process of creating a wait timer for the clean-up thread. |
| User Action | Reinitialize the AuthFilter by restarting IIS. |
UPM-AUTH: Failure in AuthFilter.
| Error ID | 0xC1004C22 |
| Message ID | E_UPM_AUTHFILTER_METHOD_FAILED |
| Component | AuthFilter |
| Explanation | An error occurred during the process of retrieving a server variable. |
| User Action | Check the Event Log errors for any log entries relating to IIS. |
UPM-AUTH: Invalid character (';' or '%' or '=') present in userID or property name/value.
| Error ID | 0xC1004C23 |
| Message ID | E_UPM_AUTHID_INVALID_CAHRACTRER_PRESENT |
| Component | AuthFilter |
| Explanation | You have used a character that is not valid in the user ID or property name. |
| User Action | Check the query string or the cookies collection (depending on where the ticket is stored) and verify that it does not contain any of the following characters: ';' or '%' or '='. |
UPM-AUTH: This API should be called only within an ASP.
| Error ID | 0xC1004C24 |
| Message ID | E_UPM_AUTHMANAGER_API_ASP_ONLY |
| Component | AuthManager |
| Explanation | The AuthManager can only be called within an ASP. |
| User Action | Try to call the AuthManager again using an ASP call. |
UPM-AUTH: Error: Requested Ticket not set.
| Error ID | 0xC1004C25 |
| Message ID | E_UPM_AUTHMANAGER_TICKET_NOT_SET |
| Component | AuthManager |
| Explanation | The ticket is not available in the cookies collection or the query string. |
| User Action | Verify that the ticket is available in the cookies collection or the query string. |
UPM-AUTH: Error occurred while generating Encryption Key.
| Error ID | 0xC1004C26 |
| Message ID | E_UPM_AUTHMANAGER_GENERATE_ENCRYPTIONKEY_FAILED |
| Component | AuthManager |
| Explanation | An error occurred during the process of generating an Encryption Key. |
| User Action | Check the Event Log for detailed information about any related Commerce Server event messages. |
UPM-AUTH: Invalid custom property name or value.
| Error ID | 0xC1004C27 |
| Message ID | E_UPM_AUTHID_INVALID_PROPERTY |
| Component | AuthManager |
| Explanation | The custom property name or value is not valid. |
| User Action | Verify that the property name or value is valid and enter it again. |
UPM-AUTH: Failed in formatting properties on Ticket.
| Error ID | 0xC1004C28 |
| Message ID | E_UPM_AUTHID_FORMAT_PROPERTIES_FAILED |
| Component | AuthManager |
| Explanation | AuthManager was unable to format properties on the Ticket. |
| User Action | Verify that the ticket data is valid. |
UPM-AUTHF: Failed to encrypt ticket data.
| Error ID | 0xC1004C29 |
| Message ID | E_UPM_AUTHID_ENCRYPTION_FAILED |
| Component | AuthManager |
| Explanation | AuthManager was unable to encrypt the ticket data. |
| User Action | Verify that the ticket data is correct and that the length and format of the ticket are valid. |
UPM-AUTH: Encryption admin-properties are set wrong (if you enable Encryption, EncryptionKey should be set correctly).
| Error ID | 0xC1004C2B |
| Message ID | E_UPM_AUTHID_ENCRYPTION_PROPS_WRONG |
| Component | AuthManager |
| Explanation | The Encryption administration properties have been set incorrectly. If you have enabled encryption, the encryption key must be set correctly. |
| User Action | Verify that the AuthManager resource settings are correct. |
UPM-AUTH: Failed to add SiteConfig entry to local SiteConfig-cache.
| Error ID | 0xC1004C2C |
| Message ID | E_UPM_AUTHID_ADD_SITECONFIG_LOCALCACHE_FAILED |
| Component | AuthManager |
| Explanation | AuthManager was unable to add the SiteConfig entry to the local SiteConfig cache. |
| User Action | Verify that you have sufficient memory on your server. |
UPM-AUTH: Failed to delete SiteConfig entry from local SiteConfig-cache.
| Error ID | 0xC1004C2D |
| Message ID | E_UPM_AUTHID_DELETE_SITECONFIG_LOCALCACHE_FAILED |
| Component | AuthManager |
| Explanation | AuthManager was unable to delete the SiteConfig entry from the local SiteConfig cache. |
| User Action | Check the Event Log for detailed information about related Commerce Server events, particularly any events related to admin objects. |
UPM-AUTH: Failed to get SiteConfig entry from local SiteConfig-cache.
| Error ID | 0xC1004C2E |
| Message ID | E_UPM_AUTHID_GET_SITECONFIG_LOCALCACHE_FAILED |
| Component | AuthManager |
| Explanation | AuthManager was unable to get the SiteConfig entry from the local SiteConfig cache. |
| User Action | Ensure that the entry exists in the cache and run your operation again. |
UPM-AUTH: CryptoAPI-Failed to generate sessionkey from password.
| Error ID | 0xC1004C2F |
| Message ID | E_UPM_AUTHID_GENERATE_SESSIONKEY_FAILED |
| Component | AuthManager |
| Explanation | The Crypto API in AuthManager was unable to generate a session key from the user password. |
| User Action | Check the Event Log for detailed information on any Commerce Server events. |
UPM-AUTH: Error in initializing the Encrypt/Decrypt component.
| Error ID | 0xC1004C30 |
| Message ID | E_UPM_AUTHID_CRYPTFNC_INIT_FAILED |
| Component | AuthFilter |
| Explanation | The AuthFiler ENcrypt/Decrypt component did not initialize. |
| User Action | Restart the filter by restarting IIS. |
UPM-AUTHFILTER: Failed to create cleanup thread for password-cache: <cache name>.
| Error ID | 0x41004C38 |
| Message ID | MSG_UPM_AUTH_CREATE_CLEANUP_THREAD_FAILED |
| Component | AuthFilter |
| Explanation | AuthFilter was unable to create a cleanup thread for the password cache <cache name>. |
| User Action | Restart the filter by restarting IIS. |
UPM-AUTHFILTER: Filed to create cleanup thread for password-cache.
| Error ID | 0xC1004C39 |
| Message ID | E_UPM_AUTH_CREATE_CLEANUP_THREAD_FAILED |
| Component | AuthFilter |
| Explanation | AuthFilter was unable to create a cleanup thread for the password cache. |
| User Action | Restart the filter by restarting IIS. |
UPM-AUTHFILTER: Failed to create CommerceServer-UPM-PerfCounter Object for site <site name>.
| Error ID | 0x41004C3A |
| Message ID | MSG_UPM_AUTH_CREATE_UPM_PERFCOUNTER_OBJECT_FAILED |
| Component | AuthFilter |
| Explanation | AuthFilter was unable to create the Commerce Server User Profile Management Performance Counter object for the site specified in the error message. |
| User Action | Verify that the performance .dll file was installed correctly and that the correct .ini files are in the Commerce Server directory. |
UPM-AUTHFILTER: Failed to initialize WindowsAuth: <error number>.
| Error ID | 0x41004C3B |
| Message ID | MSG_UPM_AUTH_WINDOWSAUTH_INIT_FAILED |
| Component | AuthFilter |
| Explanation | AuthFilter was unable to initialize the WindowsAuth: <file name>. |
| User Action | Check the Event Log for detailed information on the specific error ID in the message. |
UPM-AUTHFILTER: Failed to initialize CacheCleanupThread object: <error number>.
| Error ID | 0x41004C3C |
| Message ID | MSG_UPM_AUTH_WINDOWSAUTH_CLEANUPTHREAD_INIT_FAILED |
| Component | AuthFilter |
| Explanation | AuthFilter was unable to initialize CacheCleanupThread object: <object name>. |
| User Action | Check the Event Log for detailed information on the specific error ID in the message. |
UPM-AUTHFILTER: Cleanup thread for password-cache has been successfully started.
| Error ID | 0x41004C3D |
| Message ID | MSG_UPM_AUTH_WINDOWSAUTH_CLEANUPTHREAD_SUCCESSFULLY_STARTED |
| Component | AuthFilter |
| Explanation | The cleanup thread for the password cache has been successfully started. |
| User Action | This is an informational message; no action is necessary. |
UPM-AUTH: Empty password-key is not allowed.
| Error ID | 0xC1004C3E |
| Message ID | E_UPM_AUTHID_EMPTY_PASSWORD_KEY |
| Component | AuthFilter |
| Explanation | An empty password key is not allowed. |
| User Action | Check the Event Log for detailed information on this error. |
UPM-AUTH: Failed to create CommerceServer-UPM-PerfCounter Object for site <site name>.
| Error ID | 0x41004C3F |
| Message ID | MSG_UPM_AUTHID_CREATE_UPM_PERFCOUNTER_OBJECT_FAILED |
| Component | AuthFilter |
| Explanation | AuthFilter was unable to create the Commerce Server User Profile Management Performance Counter Object for the site specified in the error message. |
| User Action | Verify that the performance .dll file was installed correctly and that the correct .ini files are in the Commerce Server directory. |
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