Implementing and Closing a Change Request

 

Updated: May 13, 2016

Applies To: System Center 2012 SP1 - Service Manager, System Center 2012 R2 Service Manager, System Center 2012 - Service Manager

The procedures in this section describe how to implement and close a change request in System Center 2012 – Service Manager.

For a detailed description of the complete scenario for implementing and closing a change request, see Sample Scenario: Managing Changes and Activities.

Complete the following steps to implement and close a change request.

Task Description
Step 1: How to Complete or Fail a Manual Activity Describes how to complete or fail a manual activity to track tasks.
Step 2: How to Close a Change Request Describes how to close a change request after changes are finalized or after the change request fails.
Optional Step: How to Send Automated Activity and Change Request Notifications Describes how to send automatic notifications for activities and change requests.

See Also

Managing Changes and Activities in System Center 2012 - Service Manager