How to Add a Change Reviewer
Updated: May 13, 2016
Applies To: System Center 2012 SP1 - Service Manager, System Center 2012 R2 Service Manager, System Center 2012 - Service Manager
In System Center 2012 – Service Manager, you can use the following procedures to add a change reviewer for an existing change request and then validate that the reviewer was added. You can select who reviews change requests in a way that supports your business processes. For example, if a change affects a process for which certain people are responsible, you can give those people the ability to approve change requests that affect the process.
To add a change reviewer
In the Service Manager console, click Work Items.
In the Work Items pane, expand Work Items, click Change Management, and then click All Change Requests.
Double-click a change request to open it. For example, double-click Apply Exchange Server 2010 Service Pack 1.
Click the Activities tab to view the list of manual and review activities.
Double-click the activity to which you want to add a reviewer. The activity must have a status of In Progress or Pending, and in the ID column, the activity must also have the RA prefix or the prefix you defined for review activities.
In the dialog box that appears, click Add, type the name of a reviewer, select Must Vote, and then click OK. For example, type Aaron Lee.
Click OK to close the dialog box, and then click OK to update the change request and to close the form.
To validate that a reviewer was added
Double-click the change request to which you added a reviewer. For example, double-click Apply Exchange Server 2010 Service Pack 1.
Click the Activities tab, and then double-click the activity to which you added a reviewer.
Verify that the reviewer was added.
See Also