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Retry a failed DPM upgrade

 

Updated: May 13, 2016

Applies To: System Center 2012 SP1 - Data Protection Manager, System Center 2012 - Data Protection Manager, System Center 2012 R2 Data Protection Manager

This topic guides you through the process of retrying your System Center 2012 – Data Protection Manager (DPM) upgrade if your previous attempt failed.

Before you retry the upgrade, check the logs at C:\Program Files\Microsoft System Center 2012\DPM\DPMLogs to see why the upgrade failed. After you have taken corrective action, follow the steps outlined here.

To retry the DPM upgrade

  1. Back up the DPM database.

  2. Uninstall the failed DPM upgrade while retaining your data by clicking Retain disk-based recovery points on the Uninstallation Options page. For step-by-step instructions for uninstalling DPM, see Uninstalling DPM.

  3. Delete the DPM database.

  4. Reinstall System Center 2012 – Data Protection Manager (DPM) and all updates in the same sequence as they were installed to the return to the same state as the original installation.

    Tip

    Run the following query on the System Center 2012 – Data Protection Manager (DPM) database in Administrator mode to find the sequence in which the updates were originally applied.

    select * from tbl_DPM_InstalledUpdates

  5. Restore the saved System Center 2012 – Data Protection Manager (DPM) database files.

  6. Retry the upgrade.

To back up the DPM database

  1. On the computer where the DPM database is installed, open Microsoft SQL Server Management Studio for SQL Server 2008 R2 and then connect to the instance of SQL Server that System Center 2012 – Data Protection Manager (DPM) was using.

  2. Take a backup of the DPMDB database. To back up a database, right-click the database, click Tasks, and then click Backup.

  3. Store this backup file to a safe location.