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Welcome to an insider's view of the Microsoft enterprise IT environment. Here you'll find our latest content on Microsoft IT's best practices and lessons learned as we plan for, develop, deploy, and manage Microsoft products in our own global enterprise. Content is added regularly, so be sure to check back often to see what's new, or subscribe to our RSS feed to receive alerts when new content is posted.

  • Microsoft IT transitions core business applications to Microsoft Azure PaaS
    Microsoft IT has transitioned many line-of-business applications to Microsoft Azure platform as a service (PaaS). This article describes why they moved four of these applications and how the transition helped Microsoft IT, other Microsoft teams, and customers.
    Published: July 30, 2015
     

  • Managing a Microsoft Azure hybrid environment
    Microsoft IT manages a hybrid environment that includes applications and data in Microsoft Azure as well as in traditional datacenters. To connect Azure and on-premises servers, they use Microsoft Azure ExpressRoute for more reliability, speed, and security. The self-service model they developed allows users to quickly create computing resources and comply with standards, resulting in reduced datacenter costs, modernized security, and increased efficiency.
    Published: July 29, 2015
      

  • Microsoft Edge
    Microsoft Edge, the new browser in Windows 10, is designed to deliver a better web experience. It’s fast, compatible, and built for the modern web—designed to work the way you do and help you get things done through easy sharing, reading, discovery, and more.
    Published: July 21, 2015
      

  • Using Windows 10 Client Hyper-V
    Client Hyper-V is the virtualization technology built into Windows 10 and Windows 8.x. It is the same virtualization technology previously available only in Windows Server. Client Hyper-V enables you to run more than one 32-bit or 64-bit x86 operating system at the same time on the same host computer. But instead of working directly with the computer’s hardware, the operating systems run inside a virtual machine (VM). Hyper-V enables developers and IT professionals to easily maintain multiple test environments. It also provides a simple mechanism to quickly switch between these environments quickly.
    Published: July 21, 2015
      

  • Creating a Portable Windows 10 Environment with Windows To Go
    You can use Windows To Go, a feature in Windows 10 Enterprise (and previous versions), to provision a USB drive with a complete and managed Windows 10 system image. You can insert the USB drive (known as a Windows To Go workspace) into a managed or unmanaged Windows 10 host computer to boot and run a managed Windows 10 system. You don’t have to install any software on the host computer to use the Windows To Go workspace.
    Published: July 21, 2015
      

  • How Microsoft IT uses Project Pro for Office 365 & SharePoint Online to improve planning efficiencies
    A business analytics lead shares how SharePoint Online and Project create a one-stop shop for project management, including scheduling, task assignments, and dependency tracking. His team uses SharePoint Online with Project to track all elements of annual planning, including task assignments and even leadership feedback.
    Published: July 20, 2015
      

  • Microsoft simplifies its sales platform and deploys Microsoft Dynamics CRM Online
    Microsoft created a direct sales platform that supports seller-specific customer relationship management (CRM), business intelligence (BI), and seller tools. Microsoft Dynamics CRM Online forms the backbone of the platform and uses Microsoft Azure-based services for advantages of scale.
    Published: July 20, 2015
      

  • How Microsoft IT is securing high-value corporate assets
    Security breaches and incidents have escalated in frequency and sophistication; as a result, security is moving to the top of corporate agendas. Breaches such as at Target, Home Depot, and Sony have shown how a single incident can hurt a company, its shareholders, partners, and customers. There is a profound sense of urgency in the IT industry to protect critical corporate assets—beyond just the network. Learn how Microsoft IT is taking action and making an investment to protect its high-value assets.
    Published: July 20, 2015
      

  • Protecting high-value assets with secure admin workstations
    Certain types of security attacks are gaining prevalence in large organizational environments, and to say that IT teams are concerned is an understatement. Secure admin workstations (SAWs) can be invaluable in the security toolkit for any organization. Microsoft IT has discovered a particularly effective use for SAWs in protecting high-value assets. Learn what SAWs are, how Microsoft uses them, and why other organizations might adopt them.
    Published: July 20, 2015
      

  • How Microsoft IT built a private cloud self-service offering
    Microsoft IT has deployed a private cloud infrastructure on a global scale, which supports a cost- and time-saving self-service capability for internal customers who need servers for line of-business applications and services. Built on the Microsoft IT private cloud, the service uses Microsoft System Center Virtual Machine Manager and Windows Azure Pack. Learn how IT pros built the self-service environment, from provisioning hardware through deploying the Microsoft suite of virtual machine-related products
    Published: July 20, 2015
      

  • Managing resource efficiency in Azure and on-premises datacenters
    When IT professionals transition to a hybrid cloud environment, they face the challenge of efficiently allocating server infrastructure resources. How is Microsoft IT approaching these challenges and controlling costs? This technical case study describes the strategic approach to analyzing and identifying underutilized resources and implementing the solutions used by Microsoft IT.
    Published: July 20, 2015
      

  • How Microsoft IT uses Lync and OneNote to make a shift in productivity
    Microsoft employees explain how Lync and OneNote work together to make team meetings more productive. For example, participants can share a OneNote notebook on SharePoint Online and input meeting notes and action items simultaneously. Lync allows for polls and instant messaging conversations that can happen while the meeting continues uninterrupted.
    Published: July 13, 2015
      

  • How Microsoft IT uses Yammer to enhance productivity
    Microsoft employees demonstrate how Yammer helps create a collaborative culture for their team by fostering conversations and identifying subject matter experts. It also helps people coming into a new project or team to ramp up quickly by providing an easy-to-follow history of the work and process.
    Published: July 13, 2015
      

  • How Microsoft IT uses OneNote to collaborate more effectively
    A technical evangelist explains how he uses OneNote for collaboration with his teammates. OneNote provides a central location where the entire team can reference important information, track meetings and action items, and conduct reporting.
    Published: July 13, 2015
      

  • How Microsoft IT uses Lync Server to collaborate as a global team
    A marketing and communications director in Microsoft IT explains how Lync helps her lead a global team. Video-conferencing provides a personal connection for teammates around the world, while white boarding, shared desktop, and instant messaging allow ideas and content to be shared quickly.
    Published: July 13, 2015
      

  • Microsoft IT creates a highly scalable web service in Microsoft Azure
    To automate a manual process, Microsoft IT built a scalable web service that relies on multiple Microsoft Azure components. The new service interfaces with legacy systems and current business processes and is designed to support additional business units and processes in the future. Soon after deployment, it became clear that the new system had already improved the customer experience, reduced support time, and minimized errors.
    Published: July 9, 2015
      

  • Optimizing development and test with Microsoft Azure virtual machines
    Microsoft Corporate Functions IT (CFIT) is using Microsoft Azure to host certain development and test environments. The group is focusing on the capabilities of the infrastructure as a service (IaaS) model, especially the virtual machines that IaaS supports. This article discusses the governance, technology, and processes that it used to gain the maximum efficiency from this solution.
    Published: July 9, 2015
      

  • Microsoft IT automates a supply chain business process with Microsoft Azure
    To automate a manual process, Microsoft IT built a scalable web service that relies on multiple Microsoft Azure components. The new service interfaces with legacy systems and current business processes and is designed to support additional business units and processes in the future. Soon after deployment, it became clear that the new system had already improved the customer experience, reduced support time, and minimized errors.
    Published: July 7, 2015
      

  • Microsoft IT uses data-driven engineering to improve the customer web experience
    Find out how Microsoft IT used data-driven engineering to improve content discoverability and increase customer satisfaction on support.microsoft.com. Data-driven engineering let the team make truly informed decisions and implement proactive changes more often.
    Published: July 7, 2015
      

  • How Microsoft IT manages mobile device management
    Bring Your Own Device (BYOD) is no longer just a trend. It is arguably the dominant culture in the workplace; a majority of employees now use personal devices for work. This has implications for both users and IT departments, particularly in the search for balance between convenience and security. This case study provides an update about how Microsoft IT is evolving to deliver mobile device management in a large organization.
    Published: July 2, 2015
        

  • Reenergizing early adoption by using SharePoint Online and Yammer
    Microsoft IT created the Microsoft Elite program to transform the culture of early adoption. The aim was to re-engage the employee base using a purpose-driven social community in Yammer and leaderboard gamification in SharePoint Online. The Elite program allows for easy onboarding and provides early adoption programs a level of communication and feedback that was previously available only to large-scale deployments.
    Published: July 2, 2015
      

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