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Microsoft Intune Service Description


Updated: August 4, 2015

Applies To: Microsoft Intune

Learn about the Microsoft Intune service and find additional technical documentation for Intune.

Intune is a cloud-based service that helps you manage Windows PCs, and iOS, Android, and Windows mobile devices. Intune also helps protect corporate applications and data. You can use Intune alone or you can integrate it with System Center 2012 R2 Configuration Manager to extend your management capabilities.

Microsoft offers the Intune Onboarding benefit for eligible services in eligible plans. The Onboarding benefit lets you work remotely with Microsoft specialists to get your Intune environment ready for use. For more information, see Microsoft Intune Onboarding Benefit Description.

You can start using Intune with a 30-day free trial that includes 100 user licenses. To start your free trial, click here to visit the Intune Sign up page. If your organization has an Enterprise Agreement or equivalent volume licensing agreement, please contact your Microsoft representative to set up your free trial.


If your organization has a Microsoft Online Services work or school account, and you might continue with this Intune subscription in production after the trial period ends, then you should click the Sign in option on that page and authenticate by using the Global Administrator account for your organization. This action will ensure that your Intune trial links to your existing work or school account.

For a list of settings that you can configure on mobile devices, see:

For information on System Center 2012 R2 Configuration Manager, see Documentation Library for System Center 2012 Configuration Manager.

Because Intune is an online service, Microsoft can update it on a regular basis.

Use the information in this topic to help you understand the frequency of these service updates, and the advance notification we give to you when an update might affect your use of the service.

To learn about changes in the Intune service, see What's new in Microsoft Intune. The Microsoft Intune Blog also discusses changes in the service, and provides helpful tips to enable you to get the most from Intune.

Additionally, important service updates will be communicated to you directly from the Intune console in the notice board.

Use this table to understand how Microsoft communicates details of service changes.

Category of change

More information

Communication window

Stay up to date

  • Information about new features

  • New functionality, or enhancements to existing features

Included in our monthly service update. Generally, Microsoft rolls out service updates around the middle of each month. Updates are described in What's new in Microsoft Intune.

Plan for change

  • Updates that might have compliance or regulatory impact

  • Changes to the user experience, user interface, and workflows, for example:

    • Changes to the admin console experience for IT admins, or the Intune company portal experience for end users

    • Changes in the workflow for Intune features

  • New, or changed APIs – Notifying you that you need to test to ensure backward compatibility of custom apps

  • Changes to system requirements, for example, the minimum required browser version

  • Any updates that require you to take action to enable the feature or to avoid service interruption to the feature.

At least 30-90 days prior to the service upgrade, depending on the impact of the change . This will happen using in-product communication channels like notice board alerts.

Intune service retirement

  • Retirement of the Intune service

At least 12 months

You can configure Intune in a number of ways to manage and help protect your company's mobile devices and computers (referred to as devices in this document).

Use these resources to learn more about Intune:

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