Getting Assistance

Applies to: Exchange Server 2010

The Exchange 2010 Help system and technical support options are available to you when you're planning, deploying, administering, and troubleshooting Exchange 2010.

Looking for Exchange 2010 developer documentation? Check out the Exchange Server Developer Center.

Where to Find Exchange 2010 Documentation

The Exchange Server 2010 TechCenter is your primary gateway to in-depth technical information about Exchange 2010. Through the TechCenter, you can access:

  • The Exchange 2010 Library. The library contains the most up-to-date Help documentation. This documentation is reviewed and approved by the Exchange product team and will evolve over time as Exchange 2010 gains exposure and new tricks, issues, and troubleshooting information becomes available.
    The topics in the library also act as the in-product Help, which is accessible via the Exchange Management Console. If you're working offline and need access to these topics, you can download a standalone .chm file from the Microsoft Download Center.
  • The Exchange Team Blog. The blog contains technical articles written by the Exchange Team, as well as product announcements and updates. Through the use of feedback and comments, the blog is an excellent way to interact with the Exchange Team.
  • The Exchange 2010 Forum. The forum provides a place to discuss Exchange 2010 with customers and Exchange Team members.
  • Exchange Support and Troubleshooting. Use this page to locate support and troubleshooting resources for Exchange 2010. You can search the Microsoft Knowledge Base, TechNet, and blogs, or you can contact Microsoft Support for additional help.

Additional Resources

Looking for more than just documentation? Check out these other Exchange 2010 resources:

  • Exchange 2010 Learning Resources. Use this page to take self-paced training for Exchange 2010, review learning plans and course descriptions for certifications, and order administrative guides.
  • Exchange Server Downloads. Use this page to download service packs, add-ins, tools, and trial software to help you optimize your Exchange 2010 organization.