Check name resolution

  • Article

Applies To: System Center 2012 - Data Protection Manager, System Center 2012 R2 Data Protection Manager, System Center 2012 SP1 - Data Protection Manager

Follow this procedure if the instructions for troubleshooting an issue direct you to check name resolution.

To check name resolution

  1. On the file server, run the ipconfig command. Note the Domain Name System (DNS) suffix and Internet protocol (IP) address.

  2. On the DPM server, ping the file server name to verify that the server name resolves to the correct fully qualified domain name (FQDN) and IP address.

  3. On the DPM server, run the ipconfig command. Note the DNS suffix and IP address.

  4. On the file server, ping the DPM server name to verify that the server name resolves to the correct FQDN and IP address.

    If the information obtained by ping and by ipconfig for either the file server or the DPM server is not correct, check the DNS client settings on that server.

Note

For instructions on using ping, see Using the ping command in Windows Server Help.

For instructions on using ipconfig, see Ipconfig in Windows Server Help.

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For additional resources, see Information and Support for System Center 2012.

Tip: Use this query to find online documentation in the TechNet Library for System Center 2012. For instructions and examples, see Search the System Center 2012 Documentation Library.
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