Create reason codes [AX 2012]

Updated: October 18, 2012

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

  1. Click Service management > Setup > Service orders > Stage reason codes.

  2. Press CTRL+N to create a new reason code.

  3. Press CTRL+S to save the reason code.

When you are prompted for a reason code to explain why you are updating a stage of the service order, you can select any of the reason codes that you create here.


Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).

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