Procedures related to deployment

Applies to: Exchange Server 2013

This section contains the procedures that you can use as a reference when the Exchange Server 2013 Management Pack. For procedures related to post-deployment operation, see Procedures related to post-deployment operation.

Verify agent deployment status

Before you import the Exchange Server 2013 Management Pack, verify that the SCOM agents on your Exchange servers are operational, and the operating system health is being reported correctly in SCOM.

Your user account needs to be a member of the Operations Manager Administrators role to perform this procedure.

  1. Sign in your SCOM server and open the SCOM console.

  2. Select Monitoring and then select on Windows Computers.

  3. Make sure that all of your Exchange servers show Healthy.

    Healthy agents in SCOM console.

Verify agent proxy configuration

Before you import the Exchange Server 2013 Management Pack, verify that the agent proxy is enabled for discovery in SCOM. Otherwise, the agents on your Exchange servers won't report Exchange health status. You need to verify this configuration for all of your Exchange Servers.

Your user account needs to be a member of the Operations Manager Administrators role to perform this procedure.

  1. Sign in your SCOM server and open the SCOM console.

  2. In the Operations console, select Administration.

  3. Select Agent Managed. , right-click your Exchange server, and then select Properties.

  4. On the Security tab, verify that the Allow this agent to act as a proxy and discover managed objects on other computers check box is selected.

  5. Select OK.

Verify agent security configuration

Due to the security model under which Exchange 2013 has been tested, running the SCOM agent on your Exchange servers under any account other than LocalSystem isn't supported. If you run the agent under any account other than LocalSystem, the synthetic transactions fail to run. You may also experience other issues.

Your user account needs to be a member of the Server Management role group to perform this procedure.

  1. Sign in your Exchange server.

  2. Select Start > Administrative Tools > Services.

  3. Scroll down the list of services to find the System Center Management service.

  4. Verify that the Log On As column shows Local System.

  5. If the Log on As column shows anything else, change the service log on to Local System.

    1. Right select on System Center Management service and select Properties.

    2. Select the Log On tab.

    3. Select Local System account option.

    4. Select OK.