Report Server Windows Service (MSSQLServer) 107

 

Applies To: SQL Server 2016

Product NameSQL Server
Event ID107
Event SourceReport Server Windows Service
ComponentReporting Services
Message TextReport Server Windows Service (MSSQLSERVER) cannot connect to the report server database.

The SQL Server Report Server service cannot connect to the report server database. This error occurs during a service restart if a connection to the report server database cannot be established. Conditions under which this error occurs include the following:

  • SQL Server Database Engine service is not running when the Report Server service starts.

  • The connection to the Database Engine service fails because remote connections or the TCP/IP protocol is not enabled.

  • The report server database is not configured correctly.

  • The service account is not configured correctly, or the account no longer has permissions on the report server database. This can occur if you do not use the Reporting Services Configuration tool to set up the account or the report server database.

Start the Database Engine service if it is not running and check that remote connections are enabled for TCP/IP protocol.

Use the Reporting Services Configuration tool to configure the report server database and service account.

Configure the Report Server Service Account (SSRS Configuration Manager)
Reporting Services Configuration Manager (Native Mode)
Start and Stop the Report Server Service

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