Incident (Case) Privileges

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The following table lists the privileges for this object. The role names are abbreviated. See Appendix A for the complete names.

Privilege name Privilege GUID Allowed Scope Access right CEO-Bus Mgr VP Sales Sales Mgr Sales- person CSR CSR Mgr Mktg Prof Sys Admin
prvCreateIncident {6CF9442B-E690-4CAD-8B0A-E60464960B93} Basic, Local, Deep, Global CREATE Global       Basic Local   Global
prvReadIncident {C2AFF40C-6E68-4437-A631-488A354A1860} Basic, Local, Deep, Global READ Global Global Global Global Global Global Global Global
prvWriteIncident {7B26693F-1C0C-4E87-8918-F4CC7D219D70} Basic, Local, Deep, Global WRITE Global       Global Global   Global
prvDeleteIncident {7E1CDC99-5379-429B-A8D2-AB6FE15F862B} Basic, Local, Deep, Global DELETE Global         Deep   Global
prvShareIncident {287E74D0-926A-4922-B732-0CE03C26471B} Basic, Local, Deep, Global SHARE Global Global Global Global Global Global Global Global
prvAssignIncident {F8EFFB69-527F-4265-8D63-CC35DEE7B9D2} Basic, Local, Deep, Global ASSIGN Global       Global Deep   Global
prvAppendIncident {694CFD50-F68A-4D3B-A4A1-5D4A47104359} Basic, Local, Deep, Global APPEND Global     Local Global Global   Global
prvAppendToIncident {0546C535-A7EA-4E79-9047-395BF1D240FF} Basic, Local, Deep, Global APPENDTO Global Deep Local Local Global Global   Global

Key:

Symbol Description of access level
Global Global
Deep Deep
Local Local
Basic Basic
None None

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