Customer Support Options
The following table shows the current support options for Microsoft® MapPoint or Microsoft MapPoint with GPS Locator.
Note: For map and data issues, such as missing streets, addresses, or businesses, you do not need to contact customer support. While connected to the Internet, you can quickly and easily report them to Microsoft using the built in Map Feedback Wizard. From within MapPoint, on the Tools menu, click Send Map Feedback. For more information, see Send map feedback.
| Product Name: | MAPPOINT 2006 or MAPPOINT 2006 WITH GPS LOCATOR |
| OEM Distributed: | If your product came installed with a new computer or device, the hardware manufacturer provides technical support and assistance for this software. Contact your manufacturer directly for support. |
| Support Info Online: | In the United States, visit https://support.microsoft.com. In Canada, visit Microsoft Canada Online For all other regions, visit https://support.microsoft.com/contact and select your country of residence. |
| Phone Support: | In the United States, call (425)454-2030. In Canada, call (905) 568-4494. For all other regions, see our International section below. Note: Toll charges may apply in both cases. |
| TTY Users: | Microsoft text telephone (TTY/TDD) services are available at: In Washington State, call (425) 635-4948. In the United States, call (800) 892-5234. In Canada, call (905)568-9641. For all other regions, see our International section below. |
| Conditions: | Microsoft's support services are subject to then-current prices, terms, and conditions, which are subject to change without notice. |
International Technical Support Numbers (partial list only):
Note: For regional support policy details and more, visit https://support.microsoft.com/international.aspx and select your country from the list. If there is no Microsoft subsidiary office in your country or region, please contact the establishment from which you obtained your Microsoft product.
Argentina
Servicios al Cliente: (5411) 4316-4600
Fax: (5411) 4316-4698
Soporte Técnico: (5411) 4316-4664
Australia
Technical Support Phone: 13 20 58
Technical Support Fax: (61) (2) 9023 5021
Bolivia
Atencion al Cliente: 0800-2029
Soporte Técnico: 0800-3443
Brasil
Teléfono: (55) (11) 5504-2155
Fax: (55) (11) 5504-2227 / 5504-2228
Teléfono de Soporte Técnico: (55)(11) 3444-6844
Caribe
Teléfono: (787) 268-8528
Fax: (787) 273-3636
Soporte Técnico: 1-877-672-3842
Correo Electrónico para soporte técnico: mscasup@microsoft.com
Centro de Servicios: (800) 297-5982, para códigos de áreas 787 & 809 solamente, 506-298-2000 (para otras áreas)
Correo Electrónico para Atención a Usuarios: msccatus@microsoft.com
Centroamérica
Soporte Técnico: (506) 298-2020
Correo Electrónico para soporte técnico: mscasup@microsoft.com
Customer Service/Centro de Servicios: (506) 298-2000
Customer Service E-mail/Correo Electrónico para Atención a Usuarios: msccatus@microsoft.com
Chile
Teléfono: 800-330-6000
Colombia
Teléfono: (571) 524-0404
Para llamadas desde fuera de Bogotá: 9800-5-10595, 9800-9-10595
Fax: (571) 524- 0405
Ecuador
Teléfono: (593) (2) 258 025
PBX: (593) (2) 263-820
Fax: (593) (2) 262-894
France
(33) (0) 825 827 829, followed by 0 and code 10 20 #
Telex: MSPARIS 604322F
Germany
Standard Support (Installation and Handling): (01805) 67 22 55
General information about Microsoft support in central Europe:
Telephone: (01805) 25-1199
Fax: (01805) 25-1191
Japan
Microsoft Support Contact Center
TEL: (81) (3) 5354-4700
FAX: (81) (3) 5388-8253
México
Aplicaciones y Sistemas Operativos de Escritorio: 52) (5) 267-2199 mslowend@msmexico.com.mx
Herramientas de Desarrollo y Sistemas Avanzados: 52) (5) 267-2190 mshighend@msmexico.com.mx
Atención a Clientes: (52) (5) 267-2191 clientes@msmexico.com.mx
Atención a Distribuidores: (52) (5) 267-2110 directmx@msmexico.com.mx
Fax: (52) (5) 267-2119
New Zealand
Technical Support: (64) (9) 357-5575
Panamá
Soporte Técnico: (507) 298-2020
Correo Electrónico para soporte técnico: mscasup@microsoft.com
Centro de Servicios: 800) 506-0001
Correo Electrónico para Atención a Usuarios: msccatus@microsoft.com
Paraguay
Microsoft Paraguay
Atención al Cliente: +595 (21) 498190
Soporte técnico: +595 (21) 495865
Perú
Atención al Cliente - Microsoft: (511) 215-5002
Soporte Técnico: (511) 215-5005
InfoEmpresa: (511) 215-5006
Información sobre Eventos: (511) 215-5010
Fax: (511) 215-5004
Puerto Rico
Soporte Técnico: (787)-268-8528, 1-877-672-3842
Correo Electrónico para soporte técnico: mscasup@microsoft.com
Centro de Servicios: (800) 297 5982 para códigos de áreas 787 & 809 solamente
Correo Electrónico para Atención a Usuarios: msccatus@microsoft.com
South Africa
Phone: (27) (11) 257 0000 or 0860225567 (inside South Africa)
Technical Support Fax: (27) (11) 257-0424
United Kingdom
Tel: 0870 60 10 100
Customers phoning from Ireland: +353 1 706 5353
Uruguay
Soporte Técnico (598) 2-908-0998/1998
Atención a Clientes: (598) 2-916-4445
Atención a Canal: (598) 2-916-4446
Venezuela
Teléfono: (582) 276-0500
Fax: (582) 276-0600
Soporte Técnico: (58)(212)0500-MICROSOFT (0500-6427676)
Correo Electronico para Atención al Cliente: msven@microsoft.com.ve
Correo Electronico para Soporte Técnico: mssoporte@microsoft.com.ve
Atencion al Canal: (58)(212)0800-MSCANAL (0800-6722625)
Correo Electronico para Atencion al Canal: mscanal@microsoft.com.ve
Registro de Eventos: (58)(212)0500-MSEVENTOS (0500-6738368)