About changing and deleting an original sales order [AX 2012]

Updated: November 24, 2010

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

When you change a sales order, your changes are automatically synchronized with both the relevant intercompany purchase order and the intercompany sales order.

Note Note

Purchase orders for external vendors are not affected by any changes that you make; neither are the original sales lines that are connected to purchase-order lines for external vendors.

You can make the following changes:

  • Delete an original sales order.

The related intercompany purchase order and the intercompany sales order are also deleted. If the status of the order is Picking list or later in the process, you cannot delete the sales order.

  • Delete an original sales-order line.

The related intercompany purchase order line and the intercompany sales order line are deleted. If the status of the order is Picking list or later in the process, you cannot delete the sales order line.

  • Add a new sales line to an original sales order.

The new sales line is created on both the intercompany purchase order and the intercompany sales order.

  • Change the quantity on an original sales-order line.

The quantity is synchronized with both the intercompany purchase-order line and the intercompany sales-order line. The net amount is recalculated on all the orders.

  • Disable direct delivery on an original sales order.

You cannot change the Direct delivery field on the original sales order if the intercompany sales order line has reached a minimum status of Picking list, Output order, or Picking list journal. The delivery address on the intercompany purchase order is changed to the standard delivery address (standard purchase order delivery address). Also, the intercompany purchase order lines are changed to the standard delivery address for the lines. Both are synchronized with the intercompany sales order and the lines. The delivery type on all lines on the original sales order is changed to None, and the field is synchronized with the intercompany purchase-order lines. Purchase orders for external vendors are not affected; neither are the original sales lines that are connected to purchase-order lines for external vendors. The delivery date on the intercompany purchase order and lines – and the Requested receipt/shipping dates on the intercompany sales order and lines – are updated.

  • Enable direct delivery on an original sales order.

If the intercompany sales order line has reached a minimum status of Picking list, Output order, or Picking list journal, you cannot change the Direct delivery field on the original sales order. The delivery address on the intercompany purchase order is changed to the delivery address from the original sales order and synchronized with the intercompany sales order. The delivery type on all lines on the original sales order is changed to Direct delivery, and the field is synchronized with the intercompany purchase-order lines. The delivery address on each original sales-order line is synchronized with both the intercompany purchase-order lines and the intercompany sales-order lines. The delivery date on the intercompany purchase order and lines – and the Requested receipt/shipping dates on the intercompany sales order and lines – are updated.

  • Add a note to both an original sales-order header and the lines.

The note is copied to the intercompany purchase order and the intercompany sales order.

  • Change or delete a note.

If you change or delete a note, the corresponding note on the intercompany purchase order and the intercompany sales order is changed or deleted accordingly.


Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).

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