Change the service order stage [AX 2012]

Updated: October 18, 2012

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

Follow these steps to move a service order to the next stage in the service workflow or revert it to a previous stage.

  1. Click Service management > Common > Service orders > Service orders.

  2. Select the service order, and then click the Dispatch tab.

  3. On the Action Pane, click either Next stage or Previous stage.

  4. In the Change service stage form, select the appropriate stage.

Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).