Microsoft Outlook or Exchange Server administration (form) [AX 2012]

Updated: September 9, 2014

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

In Microsoft Dynamics AX 2012 R3 Cumulative Update 8 or later versions:

Click Organization administration > Setup > Microsoft Outlook or Exchange Server synchronization > Microsoft Outlook administration.


In earlier versions of AX 2012: Organization administration > Setup > Microsoft Outlook synchronization > Microsoft Outlook administration

Use this form to review and maintain contact person synchronizations between Outlook or Exchange Server and Microsoft Dynamics AX.

Support for integration with Microsoft Exchange Server is available only in AX 2012 R3 Cumulative Update 8 and later.

The following table provides descriptions for the controls in this form.




View the worker's identification.

Contact ID

View the unique identification number of the contact person.


View the name of the contact person.

Microsoft Outlook synchronization type

The permissions that the employee has for editing the contact person data in Outlook or Exchange Server.

Microsoft Outlook entry ID

The Entry ID for the Outlook or Exchange Server contact that is used for synchronization.

Transaction time

The most recent time that the list of Microsoft Dynamics AX contacts was synchronized with Outlook or Exchange Server contacts.

Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).