Stage reason codes (form)

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

Click Service management > Setup > Service orders > Stage reason codes.

Use this form to create and maintain reason codes in Microsoft Dynamics AX. Reason codes are used to explain changes to the stage of a service order. For example, you might want to know why a service order was canceled.

To prompt users for a reason code when they revise the stage of a service order, select the Reason check box in the Service stages form.

Task that uses this form

Create reason codes

The following table provides descriptions for the controls in this form.

Fields

Field

Description

Stage reason code

Enter a unique reason code identifier.

Description

Type a description of the reason code.

See also

About reason codes for service orders

About service order stages

Service stages (form)

Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).