Using Help for Microsoft Dynamics AX [AX 2012]

Updated: December 10, 2013

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

Help system topology

The Microsoft Dynamics AX 2012 Help system combines many sources into a single user-assistance portal. A Help server on your local network provides Help from Microsoft, and may also include customized Help created by a partner or customer for application users. In addition, Microsoft hosts the latest help for application users, system administrators, and software developers on the web. System administrators can also download and install the latest Help updates from Microsoft from CustomerSource.

In the Help system, you can use the table of contents or search to navigate.

Use the Microsoft Dynamics AX web search tool to search the latest online Help. You must have Internet access to use this Help.

Microsoft Dynamics AX logo Web search for application users

Microsoft Dynamics AX logo Web search for system administrators

Microsoft Dynamics AX logo Web search for developers

Microsoft Dynamics AX logoCombined web search

We know that Microsoft Dynamics AX has many sites and that searching for and locating documentation and resources can be a challenge. We have written a datasheet to help you navigate our websites and in-product help, and to understand when to use each resource: Help and Resources Datasheet.

The following list provides direct links to Microsoft Dynamics AX documentation centers and libraries, as well as to community sites where you can join discussions with other Microsoft Dynamics AX customers and partners.

technet logoBrowse help for application users on Technet

technet logoBrowse help for system administrators on Technet

msdn logoVisit the Developer Center for Microsoft Dynamics AX

msdn logoBrowse Help for developers on MSDN

Microsoft Dynamics AX logoCustomerSource is our primary support site. It hosts licensing information, KB articles, hotfixes, and updates, and allows you to submit support requests. (CustomerSource login required.)

Microsoft Dynamics AX logoInformationSource provides resources to enable you to analyze, design, configure, and customize Microsoft Dynamics AX by following best practices from our solution architecture team. (CustomerSource or PartnerSource login required.)

Microsoft Dynamics AX logoFind product training resources

Microsoft Dynamics AX logoParticipate in the Microsoft Dynamics AX community

msdn logoAX Support blog provides notices of updates about the content that we’ve recently released to TechNet and MSDN, in addition to great tips and tricks from our support team.


Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).

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