Phone parameters (form) [AX 2012]

Updated: May 19, 2012

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

Click Sales and marketing > Setup > Telephony > Phone parameters.

Use this form to see an overview of the line devices that are installed on the system.

A line device can be a modem or an Integrated Services Digital Network (ISDN) card that is connected to the to the telephone line.

You can use the Windows Phone and Modem Options dialog box to install a new line device.

The following tables provide descriptions for the controls in this form.



Overview tab

View a list of the line device providers and the line device names.

General tab

View more detailed information about the active line devices.



Set active line device

Set the selected line device to active.

Show line device dialog

Open the Device dialog box.

Show location dialog

Open Location dialog box.


Refresh the list of installed line devices.



Line device provider

The name of the line device provider.

Line device name

The name that has been assigned to the line device. For example, ModemA12.

Permanent device ID

The unique identifier that is assigned to the line device from the Telephony Application Programming Interface (TAPI) subsystem.

Line device ID

The unique identifier of the line device. This identifier is assigned by Microsoft Dynamics AX.

Computer name

The name of the computer that the line device is attached to.

Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).