Attach templates to service objects [AX 2012]

Updated: June 2, 2011

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

A template bill of materials (BOM) can be attached to a service object relation. The service object relation can then be associated with either service orders or service agreements.

  1. Click Service management > Setup > Service objects > Service objects.

  2. Select a service object.

  3. Click Service agreements or Service orders to display the service agreements or service orders that the service object has been associated with.

  4. Select a service agreement or a service order, click Functions, and then click Attach template BOM.

  5. Select the template BOM to attach to the object.


To move an attached BOM to another service object or to delete an attached BOM, in the Service objects form, click Functions, and then click Move service BOM or Delete service BOM.

Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).