View stage reason codes
Important
This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.
Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012
View and modify the list of stage reasons for a service order. Use stage reasons to indicate the reason for the status of a service order. For example, you can create a Canceled stage that is assigned a reason code of Canceled by the customer.
Click Service management > Common > Service orders > Service orders. Open a service order.
In the Service orders form, on the Action Pane, on the Dispatch tab, click Stage reasons.
On the Stage reasons form, click New to create a new stage reason code.