Create service object groups [AX 2012]

Updated: July 28, 2014

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

This topic explains how to create groups that you can assign service objects to. Service objects are inventory items and other products for which services are performed. By grouping service objects, you can create reports for similar and related service objects. For example, a service object group might consist of two service objects: One service object is a kit, and the second service object is the service to install the kit.

To create service object groups, follow these steps:

  1. Click Service management > Setup > Service objects > Service object groups.

  2. Click New to create a new service object group.

  3. Enter a unique name for the service object group and, optionally, a description.

You can assign service objects to the group by using the Service objects form. For more information, see Create service objects.

Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).