Service object relations (form) [AX 2012]

Updated: October 18, 2012

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

Click Service management > Setup > Service objects > Service objects.

Use this form to create service object relations by attaching one or more service objects to the selected service agreement or service order.

After you create a service object relation, you can create repair lines for the service object. You can also use this form to attach a template bill of materials (BOM) to the service object to record item replacements.

The following tables provide descriptions for the controls in this form.



Overview tab

Create new service object relations.

General tab

View the service object identification, description for the selected relation, and the service agreement or service order for which the relation was created.




Open a form to register changes in the BOM, if the service object is linked to a service BOM.


Open the Repair lines form to create repair lines for the selected service object.


Attach or delete a BOM template or move the BOM template to another service object.



Service object

Select the service object that you want to attach to the service agreement or a service order.


The service object description. The description is inserted automatically when you select a service object.

Relation table

The source of the relation:

  • Service order

  • Service agreement


Type a service object reference note. For example, type a unique identification of the service object relation.

Template BOM

The template BOM attached to the service object, if there is one.

Relation type

The service order or service agreement number that the service object is related to.

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