Set call status (form) [AX 2012]

Updated: June 21, 2011

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

Click Sales and marketing > Common > Telemarketing > All call lists. Select a call list, and on the Action Pane, in the Maintain group, click Edit. In the Call lists form, on the Targets FastTab, select a call list target. Click Status > Call back.

Use this form to enter information about a callback activity that is created when you change the status of a call list target to Call back.

In the Planned date/time field, set the preferred date for the callback.

A new date and time are set for the callback. You can view the changes to the activity in the New action form.

Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).