E-mail templates (form) [AX 2012]

Updated: May 19, 2012

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

Click Organization administration > Setup > E-mail templates.

Use this form to view a list of existing e-mail message templates.

Create email identifications

About email templates

Configure email functionality in Microsoft Dynamics AX

Outgoing email messages and the retry schedule

The following tables provide descriptions for the controls in this form.



Overview tab

View, edit, or create e-mail messages. Each message has an e-mail identifier and an e-mail description, and it should specify the default language code that will be used if the language selected for the specific e-mail message is not available.

General tab

View information about the selected e-mail message and e-mail identifier. Edit the e-mail description and default language code in the Identification section.

The sender's name is followed by the e-mail address of the sender.

  • To set a priority (as used in Microsoft Outlook), use the drop-down menu.

  • To assign the e-mail message to a batch group, use the drop-down menu.



E-mail message

Open the E-mail editor form to maintain and edit e-mail messages.



E-mail ID

The identifier for the predefined e-mail message.

E-mail description

View or enter a short description of the e-mail content.

Default language code

View or select the language that will be used as the default if there are no messages in the language specified under Messages.

Sender name

View or select the name of the person who sent the e-mail message.

Sender e-mail

View or enter the e-mail address of the person who sent the e-mail message.


Select the priority of the e-mail message.

Batch group

Select a batch group if the e-mail message should be sent using batch.

Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).