Call list statistics (form) [AX 2012]

Updated: February 2, 2011

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

Click Sales and marketing > Common > Telemarketing > All call lists. Select a call list. On the Action pane, click Several configurations with the given values exist. Select one..

–or–

Click Sales and marketing > Common > Telemarketing > All call lists. Double-click a call list, or click Call list to create a call list. On the Action pane, click Several configurations with the given values exist. Select one..

Use this form to view the statistics of the call list.

The following table provides descriptions for the controls in this form.

Field

Description

Total

The total number of calls in the call list.

Open

The number of open calls in the call list.

Call back

The number of callback calls in the call list.

Closed

The number of closed calls in the call list.

Canceled

The number of canceled calls in the call list.


Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).

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