E-mail retry logic (form) [AX 2012]

Updated: February 27, 2014

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

Click System administration > Periodic > E-mail processing > Retry schedule.

Use this form to limit the number of attempts to resend an e-mail message when the first attempt fails. You also can define the time period between each attempt to send messages.

For SMTP-based e-mail messages, we recommend that you set up retry schedules that will not overload the e-mail system. Intervals specified to resend failed e-mail messages must increase gradually. For example, the first attempt could happen after one minute, the second after one hour, then four hours, and then a day.

The following table provides descriptions for the controls in this form.



Delay period

The retry sequence number that corresponds to the first, second, and subsequent attempts to send a message that failed to be sent the first time.

Retry delay

Type the number of time measurement units to wait before trying to send a message again.

For example, to wait one minute before trying to resend the message, type 1 in the Retry delay field and then select Minutes in the Measurement field.


Select the time measurement unit to use with the retry delay number.

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