Phone

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

We recommend that you register the telephone number of the front desk for an organization that is a prospect. By registering this number, you can later register direct telephone numbers for individual contact persons in the organization.

If Telephony Application Programming Interface (TAPI) is installed and configured, you can dial the telephone number by clicking the telephone icon on the right side of the interface.

Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).