CRMIncident
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New class: incident
The following table shows the mapping of deprecated methods.
| 1.2 Method | Notes |
| CalculateTotalTime | Use the CalculateTotalTimeIncident message. |
| Cancel | Use the SetStateIncident message. |
| Close | Use the CloseIncident message. |
| Create | Use Create. |
| CreateAndRetrieve | Use Create followed by Retrieve. |
| Delete | Use Delete. |
| GrantAccess | Use the GrantAccess message. |
| Handle | Use the Handle message. |
| ModifyAccess | Use the ModifyAccess message. |
| Open | Use the SetStateIncident message. |
| Retrieve | Use Retrieve. |
| RetrieveByObject | Use RetrieveMultiple. |
| RetrieveByPrincipal | Use RetrieveMultiple. |
| RetrievePrincipalAccess | Use the RetrievePrincipalAccess message. |
| RetrieveSharedPrincipals | Use the RetrieveSharedPrincipalsAndAccess message. |
| RetrieveSharedPrincipalsAndAccess | Use the RetrieveSharedPrincipalsAndAccess message. |
| RevokeAccess | Use the RevokeAccess message. |
| Route | Use the Route message. |
| Unhandle | Not supported in this version. |
| Update | Use Update. |
| UpdateAndRetrieve | Use Update followed by Retrieve. |
| ValidForClose | Not supported. |