Service objects (form)
Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012
Click Service management > Setup > Service objects > Service objects.
Use this form to create and maintain service objects. A service object is an item that is serviced by your organization.
After you create service objects, you can assign them to a service object group. Object groups are useful for sorting and filtering the data about service objects for reports and statistics. For example, you can group objects by geographical location or by type. For more information, see About service objects.
Tasks that use this form
Attach inventory items to service objects
Create service object relations
Navigating the form
The following tables provide descriptions for the controls in this form.
Buttons
Button |
Description |
|---|---|
Service agreements |
Open the Service objects form, where you can view service agreements for the service object. |
Service orders |
Open the Service objects form, where you can view service orders for the service object. |
Repair |
Open the Repair lines form, where you can view repair details fora service object. For more information, see About repair management. |
Fields
Field |
Description |
|---|---|
Service object |
Enter a unique name or identification number for the service object. |
Description |
Enter a brief description of the service object. |
Service object group |
Select a service object group for the service object. |
Item number |
Select a product number for the service object. Products available for selection must be set up in the Released product details form. |
Configuration |
Select a configuration for the associated item. |
Size |
Select the size of the item. |
Color |
Select the color of the item. |
Style |
Select a style for the item. |
Default |
Select a bill of materials (BOM) template to use for the item. For more information, see About template BOMs. |
See also
About service object relations
Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).