Service objects (form) [AX 2012]

Updated: June 27, 2014

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

Click Service management > Setup > Service objects > Service objects.

Use this form to create and maintain service objects. A service object is an item that is serviced by your organization.

After you create service objects, you can assign them to a service object group. Object groups are useful for sorting and filtering the data about service objects for reports and statistics. For example, you can group objects by geographical location or by type. For more information, see About service objects.

The following tables provide descriptions for the controls in this form.

Button

Description

Service agreements

Open the Service objects form, where you can view service agreements for the service object.

Service orders

Open the Service objects form, where you can view service orders for the service object.

Repair

Open the Repair lines form, where you can view repair details fora service object. For more information, see About repair management.

Field

Description

Service object

Enter a unique name or identification number for the service object.

Description

Enter a brief description of the service object.

Service object group

Select a service object group for the service object.

Item number

Select a product number for the service object. Products available for selection must be set up in the Released product details form.

Configuration

Select a configuration for the associated item.

Size

Select the size of the item.

Color

Select the color of the item.

Style

Select a style for the item.

Default

Select a bill of materials (BOM) template to use for the item. For more information, see About template BOMs.


Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).

Community Additions

Show: