Send e-mail (form) [AX 2012]

Updated: October 7, 2011

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

Click Home > Common > Cases > All cases. Select the case record of the party to which you want to send an e-mail message. Then, on the Action Pane, on the General tab, in the Follow up group, click Send mail.

–or–

On the Contact information FastTab of a party record, such as a customer, prospect, or lead record, click the e-mail icon on the line that displays the e-mail address to which you want to send an e-mail message.

Use this form to send an e-mail message from Microsoft Dynamics AX.

ImportantImportant

This form can be used to send e-mail messages only if you have synchronized your Microsoft Dynamics AX user profile with a Microsoft Outlook profile.

The following tables provide descriptions for the controls in this form.

Button

Description

Send

Send the e-mail message to the selected recipients.

Clear

Clear all text from the form.

Edit

Create or update the e-mail message.

Delete

Delete the e-mail message.

Field

Description

To

Enter the names of the recipients of the e-mail message.

cc

Enter the names of the recipients of a carbon copy (cc) of the e-mail message.

Bcc

Enter the names of the recipients of a blind carbon copy (bcc) of the e-mail message.

Subject

Enter the subject of the e-mail message.

Attachments

Attach documents to the e-mail message.


Announcements: To see known issues and recent fixes, use Issue search in Microsoft Dynamics Lifecycle Services (LCS).

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